SPACE1 Augmented Collaboration

OverIT - Field Service Management

About this app

Overview
SPACE1 Augmented Collaboration combines state-of-the-art Augmented Reality and Artificial Intelligence empowering technicians to perform their activities with higher quality, to increase productivity and drive continuous improvement across the whole organization. It provides worldwide companies with a fully collaborative solution and with the ability to overcome distance barriers, allowing workers to collaborate safely across and within field environments, including those where bandwidth and network connectivity are most challenged.

Functionalities
Remote Expert Guidance: it gives the industrial workforce quick access to the technical support they need and enable remote collaboration between technicians and remote experts.
- Whiteboard for content sharing,
- Capture evidence (photo and video),
- Enable Low Bandwidth mode for collaboration in areas of poor network coverage,
- Take control over client peripherals from remote,
- AR Annotations Kit,
- Notifications between users (messaging),
- Call request notification through email for offline users,
- Chat for text messages in the call session,
- Screen sharing from device.

Digital Work Instructions: it allows to manage a wide set of procedures, ranging from the resolution ones used in Maintenance, to those regarding Training.
- Work Instructions setup including layers of text description, photographic or video reference imagery (no coding skills required),
- Import Work instructions from excel, automate work instructions through conditionals,
- Asset recognition,
- Information on asset,
- Objects as virtual models,
- Virtual Whiteboard.

Knowledge Management: is a centralized repository enabling organizations to identify, capture, access and share content (e.g. documents, images, videos and new released content).
- AI-driven data extraction,
- AI-driven video indexing,
- Content linked to assets,
- AWC – Automatic Workflow Creator,
- Knowledge Repository access.

Benefits
- Engage subject matter experts with relevant expertise in a specialized job, task, or skill,
- Enable organizational learning and knowledge transfer,
- Empower frontline workforce with virtual collaboration,
- Limit travel, enable multi-site team collaboration connecting resources in a short time,
- Drive productivity, safety and quality improvements.