ココサポート

PACIFIC SUPPLY CO.,LTD.

About this app

Digital Warranty & Support App
'Koco-support'

Prosthetic devices aren't finished once they're made.

Support is essential for everyday use.

Koco-support is a bridge connecting manufacturers and users.

Everyday peace of mind, all "here."

■ Four things Koco-support achieves (K・O・C・O = Koco)
K: Kakehashi (Bridge) - Connecting everyone involved
O: Omoi (Thoughts) - Delivering thoughts and feelings to users
C: Comfort (Comfortable Peace of Mind) - Delivering comfortable peace of mind every day
O: Opportunity (Possibilities) - Continuously expanding the possibilities of each individual

Connecting thoughts and peace of mind, becoming a bridge that opens up possibilities.

■ Do you have any of these concerns?

* Don't know where you put your warranty card.
* Continuing to use your assistive device without realizing a problem.
* Worried about when to clean or maintain your device?
* Unsure where to turn for help when something goes wrong?

The answer is right here.

■ How to use it is very simple (only remember this)
STEP 1: Install the app and register as a user.
STEP 2: Scan the QR code attached to your assistive device → Product information is automatically registered.
STEP 3: Check your warranty card and perform self-maintenance checks—all within the app.

Just remember this!

■ Features that support your daily peace of mind
【Digital Warranty Card】
Register your warranty card "here." No more searching for paper. You can present it anytime, anywhere.

【Easy Product Registration】
Simply scan the QR code attached to your product. Manual registration is also possible.

【Centralized Management of Production History】
Display a list of production dates and warranty periods for each product. You can manage multiple products together.

[Checking the Instruction Manual]
You can check the instruction manual anytime, right here.

[Self-Inspection & Maintenance Support]
A product-specific maintenance list guides you through daily care. Supports early detection of malfunctions.

[Maintenance Notification]
Automatically notifies you when maintenance is due. Prevents accidental forgetting.

[Repair/Troubleshooting Consultation/Appointment Booking]
Consult directly with the manufacturing facility from here. Appointment booking can be completed on the spot.

[Maintenance & Repair History]
You can keep a record of past maintenance and repairs.

[Caregiver Registration]
A secure system that allows family members or caregivers to manage the information on your behalf.

■ From Manufacturing to Daily Life at Home and Returning to Our Facility
Manufacturing → Home Use → Visiting Our Facility, and then to a Secure Daily Life.
Coco Support continuously supports all these connections.

A new form of support connecting creators and users.
Making your daily life safer, more secure, and more comfortable.
The new bridge starts "here".