Content rating
Everyone
10+
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Content rating
Everyone
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About this app

Kenya Wildlife Service (KWS) Customer Service

The official KWS Customer Service mobile app for customer service teams. Process visitor tickets, support walk-in applications—securely and on the go.

KEY FEATURES
• Assisted Applications
Create and process walk-in park visit applications for visitors, including citizens, East African citizens, residents, and non-residents, plus vehicle details where required.

• WCK Ticket Booking
Book Wildlife Clubs of Kenya (WCK) tickets for eligible school and educational visits.

• Payments
Complete payment for applications through supported KWS billing and checkout flows.

WHO IT’S FOR

This app is designed for authorised Kenya Wildlife Service customer service staff. It helps teams serve visitors faster, reduce queue time, and keep park entry processes accurate and consistent.

Download the KWS Customer Service app and streamline park ticket and visitor support at the gate.
KWS Customer Service app for visitor entry.
Updated on
Aug 12, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • No data collected
    Learn more about how developers declare collection
  • Data is encrypted in transit

What’s new

Bug fixes
Content rating
Everyone
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App support

About the developer
DEPARTMENT OF IMMIGRATION
playstore@ecitizen.go.ke
KENYATTA AVENUE Kenyatta Avenue Uhuru Highway NAIROBI Kenya
+254 727 816836

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