Ling L
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Definitely not user friendly. In android version, it requires me to allow app to have an overlay or it won't continue (just as other Android users mentioned before). This is totally ridiculous. So I decided to do the "old fashion" way which is to apply via computer. I just had to compressed the passport picture using Adobe (free), and Biteable (free) to resize the self portrait photo to 700x700 px. Payment went through easy. I got approved!
16 people found this review helpful
Gared Hansen
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Pretty bad. As many people have noted, it requires permission to overlay other apps and won't continue without it. That's unnecessary. Then when you check your status, the page is too small to read, and you can't zoom. There's a print button, but pressing it does nothing. The app is pretty worthless. With almost all negative reviews, obviously no one is supporting or monitoring the issues. My guess is government corruption. Probably the funds allocated for an app went into someone's pocket.
11 people found this review helpful
JK Kim
Probably one of the worst app I've ever seen. For Android, goes directly to the android settings view without any information and cannot continue untill you allow app to have an overlay. After allowing it, you cannot submit passport picture. Won't take camera input for passport, it does for headshots. And it frequently crashes and kick you back and prone to errors without any explanations. This app is an embarrassment
51 people found this review helpful