Sahel

The Public Authority For Civil Information

About this app

"Sahel" App is a Unified Government Application for e-services for various government agencies. Through this application, the citizen and resident can perform their services and transactions easily, quickly, and effectively according to the highest quality standards, to provide a new experience to accomplish government transactions.

The App provides an integrated platform for citizens and residents to receive notifications and announcements from all government agencies, gain access to all government services, and contributes to improving the provision of services electronically.

Services provided by "Sahel" App:
• Data: Enables identifying the status of the relationship for (citizen/resident) with the government through official documents, status, and expiry dates.
• Services: Allows applying for services provided by government agencies to the public.
• Notifications: Provides alerts and reminders from government agencies to the public that shows the status of the service provided.
• Appointments: Can book government appointments via the META central platform.
• Announcements: Single window to present government agencies announcements, through which they highlight their services, news, and other information for citizens and residents.

App main objectives:
• Allow for quick and improved services of government agencies
• Simplify government processes and make it easier for citizens and residents to complete government transactions
• Reduce the number of auditors required in government agencies and institutions
• Facilitate conducting government transactions through electronic applications
• Connect services of all government agencies and institutions through a single application
• Save time and costs for citizens and residents to complete their government transactions
• Eliminate bureaucracy and reduce paperwork
• Promote integrity and transparency through digital transformation
• Be the starting point in achieving digital transformation in the State of Kuwait

Ratings and reviews

Not available in English . Do you really expect everyone to be able to read Arabic. Why isn't there any English option available yet it's been so long since the app was launched, and every other app that you have integrated into this app has an option to view it and operate it in English. For example, KUWAIT CIVIL ID AND MEW . It's really frustrating, especially when you get a notification and you have no idea what it means. PLEASE PROVIDE AN OPTION TO VIEW THE APP IN English.

Have been trying to open the app for the past 6 hours but seems not able to connect to Kuwait Mobile ID though verification was done. Need better bandwidth for the service as it takes too long to log-in. I have waited months for the app but ended up disappointed. Updated ( 06/23 ) : The app have improved significantly as now you can access it outside Kuwait and more services have been added to it but still it lacks language selection which is a major down side and it is still have bugs.

App works very well now. Thanks to the creator who made the app. Maybe a bigger dedicated server will help the app during increased user counts.

What’s new

Bug fixes and improvements