MyTango

Tango Luxembourg

About this app

MANAGE YOUR MOBILE PLAN:
• Check the details of your consumption in real time
• Control your data usage, wherever you are
• Adapt your plan: customise your offer to suit your needs and wishes
• Order your new devices
• Track, settle and choose the invoice delivery method of your choice

MANAGE YOUR INTERNET NETWORK:
• Secure and configure your network
• Administrate the access of each connected devices
• Share your Wi-Fi
• Control and optimise the quality of your Wi-Fi signal
• Track, settle and choose the invoice delivery method of your choice

NEED HELP?
• Your SIM card has been blocked? Find your PIN/PUK codes
• Block/unblock a line on your account in case of loss or theft of your smartphone
• Ask our chatbot, or check the FAQ for help and support
• Use our contact form for tailored assistance.

Ratings and reviews

After I updated to the new App 10 days ago as the old one disappeared from my Homescreen without warning... for two days the app said no internet connection when there clearly was. This was obviously sorted out. Now for the past two days the data usage won't update. Keeps showing the message 'Error while uploading data'. Annoying...

Cannot login. Neither by registering nor claiming a forgotten password. Always the same not helpful error "A technical problem occurred, please try again". With that the app is 100% useless. Up to now the helpdesk was not able to help (I reinstalled the app on their request and they resetted the sim). The feedback form in the app is also poor. It is half English (questions) , half French (multiple choice answers)... and submitting opens the web browser asking to accept marketing&co cookies..

Considering to commit to a contract, I chose prepaid first. After jumping through all their ID hoops, the phone number worked to receive texts and calls. Not for calling or sending though, even though I was supposed to have 10 but credit with it. However it stopped working completely short there after and the incapacity if these xlowns saved me a lot of money and nerves. Thanks for being bad at what you do.

What’s new

We’re excited to bring you the latest update of our app that enhances your user experience!