Citadele Bank

Citadele

About this app

Mobile banking has never been so simple and convenient!

Become a customer in just 7 minutes and choose the right card for your needs:
- Citadele smart: enjoy free transfers and cash withdrawals from ATMs worldwide
- Citadele supreme: enjoy everyday benefits as well as insurance for your purchases and travels
- Citadele prime: receive all our everyday benefits, plus extensive insurance for you and your family

In mobile app, you can:
- Authorize and approve payments using biometrics;
- Make payments up to EUR 10 000;
- Block and unblock cards and change their PIN codes;
- Enjoy other benefits of the app – try it!

App is available for Citadele Bank customers in Latvia, Lithuania and Estonia.

Customers in Latvia who have activated MobileSCAN authorization device and/or Quick balance on your mobile application, in case of loss/theft of the mobile device, should immediately call ([phone] to block these functions.

More information: www.citadele.lv, www.citadele.lt and www.citadele.ee

Feedback and suggestions are welcome to [e-mail]!

 
This mobile application is developed by AS “Citadele banka” (reg. No. 40103303559) for the usage of bank’s most popular daily banking services on mobile devices.

Ratings and reviews

X Rewards (now C Rewards) can't be redeemed via app where as it used to be possible before. A lot of new changes to UI that sometimes feel half baked. Plus core bank bug (not the app) there bank charge will fail because not enough money even though you have plenty (internet bank shows X, but card accessible is X-y, app does not show the amount card can use)

I experienced all the issues described by other users. Biometric authentication was not working, the app kept asking for login credentials, and the widget didn’t work at all. I solved the problem in a rather radical way by clearing the app data. After that, I had to go through the full identification process again. Now everything works as expected.

Intrusive, redundant windows with ads and poor navigation between accounts, transaction history. Very long loading on Android! Not working on Android previous versions! Very hard to move to new device regarding biometric multi-step verification. 😨

What’s new

We are constantly improving the Citadele app. To make sure you don’t miss the best version of the app, keep your updates turned on.