myTU – Mobile Banking

Travel Union, UAB

About this app

myTU is a versatile mobile banking app designed for convenience, speed, and security for both personal and business use. Our highly secure, purpose-driven mobile banking platform offers feature-rich solutions for your everyday banking needs.

Registering for myTU is free, and you can easily order a debit card. We only charge a monthly fee when you order a debit card. For detailed pricing information, please visit mytu.co

Who can use myTU?
- Individuals
- Businesses
- Kids aged 7+

Benefits:
- Obtain a European IBAN within minutes.
- It's easy to create a myTU account without going anywhere. All you need is your ID/Passport for legal verification and for kids, a birth certificate is required additionally.
- Make payments, receive payments, and save money in just a few taps. With SEPA Instant transfers, fund transfers take place instantly without any transaction fees.

myTU Visa Debit Card:
- Make payments easily with the contactless Visa debit card. It comes in two elegant colours – pick your preferred colour and order it in the app straight to your home.
- Access ATMs worldwide for free cash withdrawals up to €200 per month or twice a month.
- When you travel overseas, you can easily withdraw cash or pay for goods and services without any commissions.
- myTU Visa debit card is the perfect travel companion saving you hundreds of euros in commissions.
- Our Visa debit card features robust security. If your card is lost, lock it instantly in the app for added safety, and unlock it with a single tap.

Made for Kids:
- Every child who signs up on myTU gets a 10€ gift from us.
- Kids aged 7 and above can start using myTU. myTU for Kids help parents and children manage money easily – making sending pocket money really easy for parents.
- Kids receive their stylish payment card.
- Parents can track kids' spending with instant notifications.

For Businesses:
- myTU for Business offers not only mobile banking but also internet banking functionalities, ensuring you can manage your money on the go.
- Instant SEPA transaction settlements make a business banking account at myTU the ideal choice for many businesses.
- Get paid quickly and send money transfers promptly without the bureaucracy of traditional banks, and at lower fees.

myTU is available in all EU/EEA countries.
Accounts can be opened for citizens of EU/EEA. If you're a temporary residence permit holder, it is possible to create an account with myTU by providing proof of the necessary documents for legal requirements.

myTU is a licensed Electronic Money Institution (EMI) registered with the Bank of Lithuania. Customers' deposits are held securely in the central bank. So you can rest assured that your money is safe.

Ratings and reviews

Nothing works! I gave all the necessary information about me, to create my account, and in their answer they said to wait for one to two minutes, to get to be approved. I'm still waiting... It's about more tha an hour... It doesn't work!

Like it was said already the on-boarding process is quite detailed and takes time but works. The app is simple to use and intuitive interface. The problem is that the list of things that you can't do with the account is so expanded the basically the only approved use is in person store shopping and very limited online shopping. Unless you can't use Revolut for some reason this app has nothing to offer.

Very very inconvenient - App forces to use biometrics while on-boarding and tracks your location while making EVERY payment. Also, support is terrible. Also no no 24/7 monitoring, means if you payment was flagged by some AML rule at weekend, you will have to wait until Monday for someone to review and allow it. Would not recommend.

What's new

- Updates support chat, it is now possible to upload images and files
- Improved UI particularly in card termination process
- Improved security related to identity document scanning