MyUBAT

Government of Malaysia

About this app

MyUBAT was developed to make it easier for patients to apply pharmacy value-added services through a smartphone without the need to come to the pharmacy counter.

MyUBAT app functionality:
• Application for pharmacy value-added services
• Tracking of medication parcel (Medicines By Post service)
• Checking of follow-up medication supply date

Ratings and reviews

Honestly I love the app. It is very convenient for medicine delivery and payment too. The support team is very responsive and helpful as well. I had an issue log in to the apps on 23 September and within 30 min after emailing to them, they had resolved the issue. Good job everyone working on this app.

Similar as one of the previous reviews, the app tooks ages to load when making appointment for drive-thru medicine collections, multiple attempts at different hours, ALWAYS LOADING. The previous appointments had no issue until now, please fix before the medicine runs out! I'm pretty sure it has something to do with your recent update of the "calendar sync" function.

Since switching to the new MyUbat app, I am unable to login using my correct password. Tried asking for pin number to be sent to email address to reset password but never receive. Tried seeking assistance via 'Meja Bantuan' but received no response. I have also tried to uninstall and reinstall but to no avail. I don't know how to continue with my medication supply! It's most frustrating. I gave a rating of 1 earlier. Received notification to update the app again to version 2.0.5. and it works!

What’s new

Bug fix