BangJarum Gaming
Broken App! Ask to change app from previous one to this broken app before 30 june 2021. I can't even login. Emailed them, got no response. Requested email verify, but no return email in my inbox from tgem despite written 'please check your inbox'. Can't even login, how to pay bills??? Was doing just fine with that old app. Asking your customer to change app, but the app is in broken condition. Please fix this! I cant pay my bills, and you will cut my internet in a split of second!
Ajib Kentaro
Dissapointed. I try to use it at latest phone, the latest update can't get two type bill in one apps. I have unifi home and mobile. Before this i can check both bill in one apps, but now it separate and need both apps that kind annoying for me. I just get billing update for unifi home only now. Why need to install two apps that can get in one apps before this.
4 people found this review helpful
Telekom Malaysia Berhad
20 April 2024
Hi Ajib,
We are sorry for the inconvenience caused. Kindly clear your App Data & Cache by going to your smartphone settings before you try again. Pull down to refresh your account details in your app. Thank You-hasbul
Prince AXEL
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Cannot login through apps anymore. Annoying. It has been a few months already. Updated: Did what you told me to do. Still not working. I can log in just to log out. Cannot check/pay the bill through app. Still can from the web.
Telekom Malaysia Berhad
6 May 2024
Hi Prince AXEL,
We are sorry for the inconvenience caused. Kindly clear your App Data & Cache by going to your smartphone settings before you try again. Reach us via Live Chat, Facebook(@weareunifi) or Twitter(@unifi) if issue still persists. Thank You-Hasbul.