Unifi UniVerse

Name: Unifi UniVerse
Availability: InStock
Rating: 3 (5624 reviews)
Author: Telekom Malaysia Berhad

Telekom Malaysia Berhad

3.0

5.62K reviews

1M+

Downloads

Everyone

About this app

With the new Unifi UniVerse App, you are able to manage your Unifi services seamlessly. You will be able to:-
1 - Manage your Home Broadband account and easily add-on Smart Home Devices, Mobile Postpaid or Prepaid Plans
2 - Subscribe to Unifi TV Packs and streaming apps to watch all your favourite award-winning series on-the-go
3 - Sign-up for Auto Pay or pay for anyone
4 - View and Pay bills securely
5 - Purchase Mobile Data and Roaming passes
6 - Shop for the latest products and deals through our exciting campaigns

And many more features you will conveniently have at your finger tips anytime, anywhere

**This app serves all Unifi Mobile Postpaid & Prepaid subscribers and new Home Brodband services Subscribed after 17 March 2025

For Home Broadband subscribed before 17 March 2025, please download MyUnifi App

Formally known as Unifi Mobile App

Updated on

Feb 13, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.2

5.52K reviews

Huzaifa Assiddiq

February 22, 2026

If you hired contractor for this disgusting app, you should terminate the contract, if its your staff, fired him/her. The app keep updating the unnecessary thing, between 1 version to another, changing log update not syncs with updated version. The app keep sign out my account as well, such a difficult and annoyed to sign in again. In fact, by the time i write this rate, i still can't sign in to my account. Please make a drastically changes and improve.

Telekom Malaysia Berhad

February 23, 2026

Thank you for your feedback. You may try to clear the cache on your device or reinstall the app and try again. If you need further assistance, please contact our care crew (https://unifi.com.my/support/contact-us)- Zul

Nicklas Chng

February 22, 2026

Keep asking to download the new apps, after installing the account could not link to the apps. Now I'm not able to use the apps due to this reason, the weird thing is the web can login without issue but not for apps. So, why do we need the new apps?

Telekom Malaysia Berhad

February 23, 2026

Greetings. Try to register your profile ID first in the MyUnifi app. Make sure your profile ID matches the Account Holder’s ID so that the account can be linked automatically. Should you need further assistance, please do not hesitate to contact our Care Crew at https://unifi.com.my/support/contact-us -Zaliza

Mark Ung

February 3, 2026

Pretty useless app for troubleshooting. network issue & try to troubleshoot (easyfix) and it keeps 'redirect' to the correct page without loading it. then I try to check area outage by keying the residence phone number to locate it. it doesn't show any result & kept giving me no response. the chatbot 'maya' doesn't allow u to troubleshoot but just give u options to buy stuff. I pay tmnet to get an internet connection. if I can't get good support from this app, there's not much use isn't it?

11 people found this review helpful

Telekom Malaysia Berhad

February 6, 2026

Kindly go to https://easyfix.unifi.com.my/ for self troubleshooting if you experience any performance issues with our service. If you need further assistance, please contact our care crew (https://unifi.com.my/support/contact-us). Thank you. - Zul