Unifi UniVerse

Telekom Malaysia Berhad

About this app

With the new Unifi UniVerse App, you are able to manage your Unifi services seamlessly. You will be able to:-
1 - Manage your Home Broadband account and easily add-on Smart Home Devices, Mobile Postpaid or Prepaid Plans
2 - Subscribe to Unifi TV Packs and streaming apps to watch all your favourite award-winning series on-the-go
3 - Sign-up for Auto Pay or pay for anyone
4 - View and Pay bills securely
5 - Purchase Mobile Data and Roaming passes
6 - Shop for the latest products and deals through our exciting campaigns

And many more features you will conveniently have at your finger tips anytime, anywhere

**This app serves all Unifi Mobile Postpaid & Prepaid subscribers and new Home Brodband services Subscribed after 17 March 2025

For Home Broadband subscribed before 17 March 2025, please download MyUnifi App

Formally known as Unifi Mobile App

Ratings and reviews

Unifi, with all due respect, what is your problem? It's not enough that your line suddenly has a disruption without any notification or any email/text, but I can't even open your app. I can open my other internet app just fine, but yours is stuck in that white 'unifi' page. I don't want you to respond with "oh, please contact us", I want action. Because how do you expect people to check their account if they can't even open their app?

If you hired contractor for this disgusting app, you should terminate the contract, if its your staff, fired him/her. The app keep updating the unnecessary thing, between 1 version to another, changing log update not syncs with updated version. The app keep sign out my account as well, such a difficult and annoyed to sign in again. In fact, by the time i write this rate, i still can't sign in to my account. Please make a drastically changes and improve.

Pretty useless app for troubleshooting. network issue & try to troubleshoot (easyfix) and it keeps 'redirect' to the correct page without loading it. then I try to check area outage by keying the residence phone number to locate it. it doesn't show any result & kept giving me no response. the chatbot 'maya' doesn't allow u to troubleshoot but just give u options to buy stuff. I pay tmnet to get an internet connection. if I can't get good support from this app, there's not much use isn't it?

What’s new

Fresh out of the oven!
A round of hotfixes baked to perfection for a smoother, tastier app experience