Unifi UniVerse

Name: Unifi UniVerse
Availability: InStock
Rating: 3 (6176 reviews)
Author: Telekom Malaysia Berhad

Telekom Malaysia Berhad

3.0

6.18K reviews

Everyone

1M+

Downloads

Everyone

In-App Purchases

Learn more

About this app

With the new Unifi UniVerse App, you are able to manage your Unifi services seamlessly. You will be able to:-
1 - Manage your Home Broadband account and easily add-on Smart Home Devices, Mobile Postpaid or Prepaid Plans
2 - Subscribe to Unifi TV Packs and streaming apps to watch all your favourite award-winning series on-the-go
3 - Sign-up for Auto Pay or pay for anyone
4 - View and Pay bills securely
5 - Purchase Mobile Data and Roaming passes
6 - Shop for the latest products and deals through our exciting campaigns

And many more features you will conveniently have at your finger tips anytime, anywhere

**This app serves all Unifi Mobile Postpaid & Prepaid subscribers and new Home Brodband services Subscribed after 17 March 2025

For Home Broadband subscribed before 17 March 2025, please download MyUnifi App

Formally known as Unifi Mobile App

Updated on

Jun 23, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.2

6.06K reviews

Sofea Azman

June 10, 2026

Similar to other reviews, Unifi bill payment is completely unavailable in this app, don't bother to install. This is despite receiving Unifi SMS advising to pay bill through Unifi UniVerse app. Asks to make a new account through email for some reason, but once made an account it's not linked to anything. All info fields completely empty. Navigation is frustrating, just switching to a different app (email) resets the Login menu. Making it impossible to login through email OTP on the same phone.

6 people found this review helpful

Telekom Malaysia Berhad

June 11, 2026

Hi. We appreciate your feedback as we continue working on improvements. Ensure your registered email and contact number are up to date. Please log in using the registered email and update the profile ID so the account can be linked automatically. Contact Care Crew ( https://unifi.com.my/support/contact-us) if you need assistance.-Zaliza

namaakulim

June 28, 2026

Always have to update 👎 reply- improved only at app?..not improving coverage and service? because unifi customer service poor a.f..lembab, and just let u know,last may I'm using unifi roaming pass (which the most expensive among all others telco) ,its was nightmare.. bought pass for 7 day, only 1 day can be used..and still be charge for 3 day even though that 2 day recorded as 39.4mb and 27mb..not even using it..unifi sucks!

Telekom Malaysia Berhad

July 28, 2025

We are always working to improve our application, which is why we release updates regularly. Thank you! - Zul

Kelv G C L

June 18, 2026

unifi = scammers. get plan with xtra free sim for few month. i dint even want the sim.they said no choice, cant choose no. Cancel it months ago when they said i could cancel the sim plan. guess what, they are still billing me for it. Went to their stores many times to get it cancelled.. replies as always, wait for calls.. no calls ever received & months later from 1st complain, still getting extra billed for something i dint even want in the 1st place.

Telekom Malaysia Berhad

June 18, 2026

Hi. Kindly contact our Care Crew on Facebook (https://www.facebook.com/weareunifi) or X (unifi) and provide your details for further investigation. Thank you -Zaliza