Unifi UniVerse

Name: Unifi UniVerse
Availability: InStock
Rating: 3 (5990 reviews)
Author: Telekom Malaysia Berhad

Telekom Malaysia Berhad

3.0

5.99K reviews

Everyone

1M+

Downloads

Everyone

In-App Purchases

Learn more

About this app

With the new Unifi UniVerse App, you are able to manage your Unifi services seamlessly. You will be able to:-
1 - Manage your Home Broadband account and easily add-on Smart Home Devices, Mobile Postpaid or Prepaid Plans
2 - Subscribe to Unifi TV Packs and streaming apps to watch all your favourite award-winning series on-the-go
3 - Sign-up for Auto Pay or pay for anyone
4 - View and Pay bills securely
5 - Purchase Mobile Data and Roaming passes
6 - Shop for the latest products and deals through our exciting campaigns

And many more features you will conveniently have at your finger tips anytime, anywhere

**This app serves all Unifi Mobile Postpaid & Prepaid subscribers and new Home Brodband services Subscribed after 17 March 2025

For Home Broadband subscribed before 17 March 2025, please download MyUnifi App

Formally known as Unifi Mobile App

Updated on

Apr 20, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.2

5.88K reviews

Hendry Yahya

April 21, 2026

Its the worst amongst telco apps and certainly the most frustrating. Every time I want to use it to make payments its either the accounts that were listed got lost and we had to key it in again to add or redirected to another site. There's no negative stars otherwise I would have given a minus 5 star rating. And stop the BS about it being a problem of the users. The replies to most of the comments seems to blame the users rather than own up and accepting the inefficiency of the app designers.

2 people found this review helpful

Telekom Malaysia Berhad

April 21, 2026

Thank you for your review. Myunifi and unifi accounts need to be registered using the same ID number so that the account is automatically displayed on the Myunifi app. If you need help, don't hesitate to get in touch with our care crew (https://unifi.com.my/support/contact-us). Thank you. - Zul

Jennie Riley

February 26, 2026

Unifi, with all due respect, what is your problem? It's not enough that your line suddenly has a disruption without any notification or any email/text, but I can't even open your app. I can open my other internet app just fine, but yours is stuck in that white 'unifi' page. I don't want you to respond with "oh, please contact us", I want action. Because how do you expect people to check their account if they can't even open their app?

22 people found this review helpful

Telekom Malaysia Berhad

February 27, 2026

You may clear the cache on your Android device or reinstall the app and try again. If you need further assistance, don't hesitate to get in touch with our care crew (https://unifi.com.my/support/contact-us). Thank you. - Zul

Daniel Ong

March 8, 2026

So far the line is ok, just some basement area no line. The new 1000GB should not split 4G/5G, not everywhere have 5G, some place and indoor are still weak. The app should able to save credit card info, so easier for reload later. Best if plan can auto renew by credit card will be better.

1 person found this review helpful

Telekom Malaysia Berhad

March 9, 2026

Hi, Daniel Ong. Thank you for the feedback, and we truly appreciate it. We will continue working on improvements in the future. Should you have any inquiries, feel free to reach out to our Care Crew (https://unifi.com.my/support/contact-us). -Zaliza