o2 my Service
4.1star
11.6K reviews
500K+
Downloads
Everyone
info
About this app
The o2 my Service App helps you to quickly and easily clarify questions and problems relating to your Internet and mobile phone connection yourself.
Analyzes
• Automatic problem detection
• No waiting
• Straight to the right instructions
Interactive help
• Automatic problem solving
• Understandable explanations
• Intelligent questions
Contact
• Contact customer service via the app
• Transmission of the analyzes for faster processing in the hotline
Setup assistant
• Reminder of the activation date
• Detection of the router with camera scan
• Scan of the access data and activation of the Internet connection
• Detection of WLAN data and automatic connection setup
Analyzes
• Automatic problem detection
• No waiting
• Straight to the right instructions
Interactive help
• Automatic problem solving
• Understandable explanations
• Intelligent questions
Contact
• Contact customer service via the app
• Transmission of the analyzes for faster processing in the hotline
Setup assistant
• Reminder of the activation date
• Detection of the router with camera scan
• Scan of the access data and activation of the Internet connection
• Detection of WLAN data and automatic connection setup
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and App info and performance
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.3
11.3K reviews
Robert Goulden
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18 March 2024
CANNOT GET MOBILE INTERNET IN SPAIN ! tried getting an answer with Virgen Media helpline - 202, but reseting Network didn't work ! I'm using Moviestar (on auto select ). my normal WiFi is ok. Any ideas ?
Conntac GmbH
20 March 2024
Hallo, vielen Dank für deine Rückmeldung. Gab es Probleme bei der Benutzung der App? Gib uns gerne Feedback, was nicht geklappt hat, dann können wir die App weiter verbessern. Viele Grüße, das Entwicklungsteam
Markus Erdmann
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- Show review history
10 April 2024
The app did what the manual couldn't accomplish - setting up the lte router
Rinat Tyumenev
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18 July 2022
Very limited choice of settings that can be set up. Web interface has 10 times more, not clear why this app is needed at all. I only used it, because port forwarding set up is buggy on router and I can't delete a rule using web interface. Thought through this app it might be different, but no. This app has only 3 functions, reboot reset and set up wi fi.
13 people found this review helpful
What's new
Verbesserungen bei der Ersteinrichtung von Glasfaseranschlüssen
