MTM Link Member

2.9
219 reviews
10K+
Downloads
Content rating
Everyone
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About this app

MTM is excited to make it easier for health plan eligible members to manage their non-emergency transportation needs on their schedule. The app provides a convenient and easy to use alternative to calling MTM directly to get the information they need. Upon successfully signing up with the necessary health plan information, users will be able to take advantage of a number of features, including:

i. Ability to manage their contact information
ii. View details about upcoming rides scheduled with MTM
iii. Cancel rides no longer needed
iv. Request New Rides
Updated on
Oct 25, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
2.9
219 reviews
Stacy Carroll
July 28, 2021
The app itself is just a shortcut to the web. There is no place to add instructions or communicate with them. There is no way to change you address or other info. "Contact us" just takes you to a phone number. It took many tries to book a ride, (which they then canceled on me an hour before the appointment). Awful
35 people found this review helpful
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Valyrie Sanborn (Roguekittiekat)
September 19, 2022
3-4 days ago all my scheduled rides disappeared from the app. Thankfully they were still on the website so I did not have to have a full panic attack. I did get a notification today for my ride pick up tomorrow which is hilarious as I have zero scheduled rides according to the app. Overall the app is barely functionable to use, it feels like something made by a Intro to Computers 101 class. When adding your destinations you do not even have basic mapping functions! You also can't edit it after!
7 people found this review helpful
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Diamond Reynolds
September 29, 2022
I wish there was a way to edit the trip instead of canceling the whole thing just to add a rider. I also wish there was an alert added for when a company picks up the trip instead of me wondering and constantly checking. Two days the ap is frozen and will not log in. Today I cannot book a trip on ap. When I go to confirmation it times me out and logs me out.
12 people found this review helpful
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What's new

Members now have the ability to submit gas mileage reimbursement claims on the mobile app! This eliminates the need to send in your paper trip log. Check out the "I'm here" button on your My Trips page the day of your trip to get started.