MTM Link Member

3.0
937 reviews
50K+
Downloads
Content rating
Everyone
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About this app

MTM is excited to make it easier for health plan eligible members to manage their non-emergency transportation needs on their schedule. The app provides a convenient and easy to use alternative to calling MTM directly to get the information they need. Upon successfully signing up with the necessary health plan information, users will be able to take advantage of a number of features, including:

i. Ability to manage their contact information
ii. View details about upcoming rides scheduled with MTM
iii. Cancel rides no longer needed
iv. Request New Rides
Updated on
Jun 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

3.0
908 reviews
Sandy Betz
April 18, 2024
I thought the app would be easier. It's not. Only twice did it let me set up my own ride (one didn't count because I had forgotten to do it before I left home & it's GPS tracked). You still need to call and set everything up, and fight the automated system to get a human. The app is honestly pointless other than it submits the trip right away.
36 people found this review helpful
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Dan Valentine
April 26, 2024
If, while creating a trip via the app, you get a message saying to call them, and your new trip does not show up in the app, just try to create it again and go slower. I often have to submit the same trip two or three times to get it to show up, each time getting a message saying I have to call them. I think it processes your trip request in pieces, and if you submit the last piece before it finishes processing the first, you get the message.
29 people found this review helpful
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Emily Tewey
April 30, 2024
This app is wonky, glitchy, and unreliable. It crashes and freezes often, and the notifications show times which are hilariously wrong such as being picked up at 1:08am for a 1pm appointment, or such-and-such happened "-299 minutes ago." The login on the app often or occasionally redirects to a browser for login details when you select "biometrics". Sometimes force closing and reopening the app helps, often times it does not.
6 people found this review helpful
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What's new

Bug fixes and performance improvements.