
A Google user
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I waited for the update as requested and still can not connect the app. Same scenario as below. I can play music, get text and phone call alerts but the Ride Command app continues to say no bike found. The app is easy to navigate and very user friendly. It will not sync to my phone and bike no matter how many times I pair them. I can hear music and get text so I know they are connected but the app doesn't see it. I have a 2018 Chieftain Dark horse and a Samsung Galaxy S10+.
22 people found this review helpful
Polaris Industries
May 24, 2019
I am sorry that there is still an issue. The bike's display firmware may be out of date, you can check at ridecommand.indianmotorcycle.com. Also, try connecting to the bike with Bluetooth before opening the app, this has worked for a number of users. Please reach out to us at ridecommand-support@polaris.com for more support.

rsoltero 24
The app no longer connects to my bike. It used to show the current mileage, gas level, battery life, etc but now it only tracks a ride (sometimes) and that's it. The Bluetooth works for everything else on my phone so my phone connection isn't the issue. I basically stopped using this app and just check for updates from time to time. Please fix this issue.
10 people found this review helpful

Michael Soos
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The app was working when I first installed it except for the bike health which still showed the bike at the dealership. Then, about 2 weeks in, it stopped working altogether, never getting past the initial screen and shuts down. I've uninstalled and reinstalled numerous times to no avail. Even the dealer can't figure it out. Disappointed. If you're going to offer tech, make sure it actually works. 23 Chieftain Limited and Galaxy S8. After working for a couple of weeks, it's back to not opening.
5 people found this review helpful
Polaris Industries
June 28, 2024
Hello, thank you for your patience. We have released an update today for the app to fix this issue. Please update the app and try now. If your issue has been resolved, we request that you update your review and ratings. Thank you so much for being our valued customer.