Zilveren Kruis

Zilveren Kruis

About this app

Quickly and safely arrange your health care affairs in the Zilveren Kruis app

After you have registered with DigiD, you will be able to log in safely with your own Zilveren Kruis app access code. View the app in Dutch or in English.

Quickly see:
- How you are insured with us and those (co-) insured with you.
- Your reimbursements.
- Submitted and reimbursed health care costs.
- How much excess you still have (left).

Easily arrange yourself:
- Your claims. Take a photo and submit it. Reimbursed within 2 working days.
- Find answers to your reimbursement questions. Chat with our chatbot or customer service agents.
- Your transport authorisation.

Did you know that your health insurance card can be found in the app?

Ratings and reviews

Support is useless. They don't even read the question. I re ask it in a different way and a different person replies who also doesn't read the question. App takes ages to load. Notifications don't work at all for 3 years. 3 different phones, app reinstalls, updates, cache cleans. Support 'creates an IT issue' and they will 'come back to me when it is solved'. It's been 3 years. I keep reporting it and no change. Update: support closed my issue because no other customers has complained!

The app used to work really well on Android but now it is not functional at all. Would've given it 5 stars in the past, but now it's impossible to log in despite numerous attempts to install and reinstall the app. Not sure what happened, but please fix this.

Very easy to submit a claim. Navigation has room for improvement, but still pretty good.

What's new

We have fixed a number of bugs.

We update our app regularly. Turn on automatic app updates in your phone’s settings.