Zilveren Kruis

4.0
33.2K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Quickly and safely arrange your health care affairs in the Zilveren Kruis app

Logging into our app is always done through DigiD to ensure you have easy and safe access to your personal data. View the app in Dutch or in English.

Quickly see:
- How you are insured with us and those (co-) insured with you.
- Your reimbursements.
- Submitted and reimbursed health care costs.
- How much excess you still have (left).

Easily arrange yourself:
- Your claims. Take a photo and submit it. Reimbursed the next working day.
- Find answers to your reimbursement questions. Chat with our chatbot or customer service agents.
- Your transport authorisation.

Did you know that your health insurance card can be found in the app?
Updated on
Nov 18, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Photos and videos, Files and docs and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.9
32.2K reviews
Bessie Douvi
December 10, 2025
There is not choice of European countries in the application. Without choosen the country you can not proceed with the submission of your claims.
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Zilveren Kruis
December 11, 2025
Over welk formulier gaat het hier?
John Vercoe
November 18, 2025
Terrible app, makes you go to their website anyway. Additionally this is an extremely bad company with very very rude customer service, & all communication is only in Dutch... If you can't read or speak fluent Dutch ..... Good luck!
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Zilveren Kruis
November 19, 2025
Erg jammer om te horen dat je niet tevreden bent met onze service. Onze medewerkers spreken en antwoorden in het Engels. Onze website en app kan in het Engels gezet woorden.
Andrei Miculiță
January 11, 2023
Very unintuitive. App loses internet connection when switching to another app on the phone and back. Been trying to add my account data to receive a reimbursement for 15 minutes, can't find where. Found it on the website but get an "onbekende fout" :') Chatbot is not really a chatbot, just a bunch of buttons in a chat. At least there's an English translation.
2 people found this review helpful
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Zilveren Kruis
January 12, 2023
Thank you for your comprehensive review. You mention several issues which we cannot solve here. Could you please contact us on zk.nl/contact?

What’s new

We have fixed a bug to improve the stability of the app.

We regularly improve our app, so please turn on automatic app updates in your phone's settings to receive these updates automatically.

App support

About the developer
Zilveren Kruis Zorgverzekeringen N.V.
feedbackapp@zilverenkruis.nl
Dellaertweg 1 2316 WZ Leiden Netherlands
+31 71 751 0051

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