Zilveren Kruis

Zilveren Kruis

About this app

Quickly and safely arrange your health care affairs in the Zilveren Kruis app

Logging into our app is always done through DigiD to ensure you have easy and safe access to your personal data. View the app in Dutch or in English.

Quickly see:
- How you are insured with us and those (co-) insured with you.
- Your reimbursements.
- Submitted and reimbursed health care costs.
- How much excess you still have (left).

Easily arrange yourself:
- Your claims. Take a photo and submit it. Reimbursed the next working day.
- Find answers to your reimbursement questions. Chat with our chatbot or customer service agents.
- Your transport authorisation.

Did you know that your health insurance card can be found in the app?

Ratings and reviews

Update2: called the center, uninstalled Zilveren Kruis app, tried again, same behavior. Even they did not know why that is happening. So how can we fix this? Update1: yes, i have the latest versions for both. - Since the log in with Digid, my accounts do not connect on my phone. How am i supposed to pay the monthly sum ? How am i supposed to get reimbursement ?

Support is useless. They don't even read the question. I re ask it in a different way and a different person replies who also doesn't read the question. App takes ages to load. Notifications don't work at all for 3 years. 3 different phones, app reinstalls, updates, cache cleans. Support 'creates an IT issue' and they will 'come back to me when it is solved'. It's been 3 years. I keep reporting it and no change. Update: support closed my issue because no other customers has complained!

Just tried to open the app. Have to go through DigiD to log in. Then it doesn't work. Just a failure code and "De opgevraagde pagina bestaat niet". So I'm locked out of the app.

What's new

DigiD has increased their security requirements. From now on, every time you want to log in you will be asked to use DigiD. This way we can better protect your personal information. New to the app is your profile. Here you will find, for example, your personal details, how to contact us and you can change your settings. You can also log out easily here.

We update our app regularly. Turn on automatic app updates in your phone’s settings.