MijnKPN
3.3star
45.8K reviews
1M+
Downloads
Everyone
info
About this app
New customer? Check your order status, get help with installation, set up your WiFi and discover everything from KPN. Have you been with us longer? Adjust your subscription, share MBs, get extra service, discover our deals via the MijnKPN app and much more. Fast, easy and safe.
3 advantages of the MijnKPN app:
• Arrange everything regarding your subscription via the MijnKPN app. From installing equipment to using products.
• Find answers faster and solve problems yourself most quickly. Can't figure it out? With a call appointment via the app you will always be helped sooner.
• Voor Jou: football tickets, discounts on days out and other extras. Voor Jou, from us, collected in the app.
You can do this with the MijnKPN app:
• Track the status of your order
• Install all your devices with your personal installation help
• Share your MBs with your housemates, once or every month automatically
• Customize your subscription: from speed and extra bundles to channel packages
• View, pay and download your invoices
• See how much MBs you have used
• Resolve faults faster with our in-app troubleshooters
• Improve your WiFi with the WiFi Manager
• Ask questions to Dot, our digital assistant
• Discover attractive extras with KPN Voor Jou
This is how you use the MijnKPN app:
1. Download the app
2. Log in with your KPN ID or create a KPN ID
3. Add your subscription(s) to your account
3 advantages of the MijnKPN app:
• Arrange everything regarding your subscription via the MijnKPN app. From installing equipment to using products.
• Find answers faster and solve problems yourself most quickly. Can't figure it out? With a call appointment via the app you will always be helped sooner.
• Voor Jou: football tickets, discounts on days out and other extras. Voor Jou, from us, collected in the app.
You can do this with the MijnKPN app:
• Track the status of your order
• Install all your devices with your personal installation help
• Share your MBs with your housemates, once or every month automatically
• Customize your subscription: from speed and extra bundles to channel packages
• View, pay and download your invoices
• See how much MBs you have used
• Resolve faults faster with our in-app troubleshooters
• Improve your WiFi with the WiFi Manager
• Ask questions to Dot, our digital assistant
• Discover attractive extras with KPN Voor Jou
This is how you use the MijnKPN app:
1. Download the app
2. Log in with your KPN ID or create a KPN ID
3. Add your subscription(s) to your account
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.3
44.3K reviews
Harry van den Hoff
- Flag inappropriate
- Show review history
February 16, 2026
It keeps asking to switch settings I already have chosen. No! I don't want names in stead of numbers and no! I don't want notifications. Please stop asking me this every time!
KPN
February 15, 2026
Goedemorgen Harry! Je kunt via de instellingen bij "Namen bij mobiele nummers" dit naar wens instellen. Je zou dit niet elke keer hoeven aan te passen. Wij passen vanuit KPN geen recensies aan. Je mag alles delen wat je over de app kwijt wilt.
Jakub Bojnanský
- Flag inappropriate
- Show review history
January 7, 2026
Called 3 times to cancel, canceled online, in the end they didn't cancel in time and I have to pay for 1 more year (300€). DO NOT TRUST THEM, they're scamming customers! EDIT: Because KPN replied, I contacted support numerous times and sent numerous emails, each time I got a reply of "yeah we're gonna process it" and then I receive new invoice every month anyway. Each time I call the same cycle begins so stop lying
KPN
January 7, 2026
Goedemorgen Jakub. Dat is natuurlijk niet onze intentie. Mocht een annulering niet zijn verwerkt dan kunnen we dit binnen zichttermijn alsnog in orde maken. Heb je nog vragen dan mag je altijd onze klantenservice benaderen.
Anton Kolinko
- Flag inappropriate
January 2, 2026
The app is really slow, every screen is loading for 5-8 seconds, in 2026 , man. On the main page there are a lot of ads, but nothing useful.
KPN
January 3, 2026
Dag Anton, bedankt voor je feedback.
What’s new
KPN SuperVeilig
Manage all your digital security products easily in one place. This new feature is rolling out gradually and will be available to everyone by the end of the week via the Products page.
Manage your voicemail easily
You can now turn your voicemail on or off directly in the app. Want more insight into paid SMS services? That’s now available too.
Discover more from KPN
A new navigation item gives you quick access to everything else KPN has to offer — relevant and easy to find.
Manage all your digital security products easily in one place. This new feature is rolling out gradually and will be available to everyone by the end of the week via the Products page.
Manage your voicemail easily
You can now turn your voicemail on or off directly in the app. Want more insight into paid SMS services? That’s now available too.
Discover more from KPN
A new navigation item gives you quick access to everything else KPN has to offer — relevant and easy to find.
App support
About the developer
KPN B.V.
apps@kpn.com
Wilhelminakade 123
3072 AP Rotterdam
Netherlands
+31 6 51100200
