MijnKPN

46.6K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
Digital Purchases
Learn more
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About this app

New customer? Check your order status, get help with installation, set up your WiFi and discover everything from KPN. Have you been with us longer? Adjust your subscription, share MBs, get extra service, discover our deals via the MijnKPN app and much more. Fast, easy and safe.

3 advantages of the MijnKPN app:
• Arrange everything regarding your subscription via the MijnKPN app. From installing equipment to using products.
• Find answers faster and solve problems yourself most quickly. Can't figure it out? With a call appointment via the app you will always be helped sooner.
• Voor Jou: football tickets, discounts on days out and other extras. Voor Jou, from us, collected in the app.

You can do this with the MijnKPN app:
• Track the status of your order
• Install all your devices with your personal installation help
• Share your MBs with your housemates, once or every month automatically
• Customize your subscription: from speed and extra bundles to channel packages
• View, pay and download your invoices
• See how much MBs you have used
• Resolve faults faster with our in-app troubleshooters
• Improve your WiFi with the WiFi Manager
• Ask questions to Dot, our digital assistant
• Discover attractive extras with KPN Voor Jou

This is how you use the MijnKPN app:
1. Download the app
2. Log in with your KPN ID or create a KPN ID
3. Add your subscription(s) to your account
Manage everything for your Mobile and Home subscription in the MijnKPN app
Updated on
Aug 7, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, Financial info and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

45.1K reviews
David Emanuel Stoica
July 31, 2026
When i try to turn on or off the main Wi-Fi is not working, i cannot see the button, only for Guest is working and extra Wi-Fi options! maybe can be fixed with an update? thank you sow much!
Did you find this helpful?
KPN
July 31, 2026
Goeiemiddag David, de hoofd wifi functie is inderdaad niet via de app uit te zetten, dan kan wel met de knop op het modem zelf. Via ouderlijk toezicht kun je wifi wel op bepaalde tijdstippen uitzetten: https://www.kpn.com/service/ugs/ouderlijk-toezicht
milo thomas
April 19, 2026
KPN SIM card makes everything take really long to load and locks me out of some webpages, which makes me suspect that it's running in the background and tracking what I do. This morning, I updated my phone, and when it turned back on, it was unusable. KPN had completely locked down my phone (I couldn't even change my brightness) and I had to input a PIN to get in. I got locked out of the data I paid for and had to remove the SIM to use my phone.
2 people found this review helpful
Did you find this helpful?
KPN
April 20, 2026
Goedemorgen! We houden niet bij wat je doet qua verbruik. Wel kan het zijn dat je verbinding traag is omdat je databundel is verbruikt of er wellicht geen optimale dekking is. Hopelijk werkt alles inmiddels weer zoals het hoort. Heb je nog problemen met de verbinding, dan staat onze klantenservice voor je klaar.
Steddy Anthony
August 10, 2026
even though this is onlynin Dutch, this is quit easy to navigate and quick at every payment
Did you find this helpful?
KPN
August 10, 2026
Goeiemiddag Anthony, wat fijn dat je goed uit de voeten kunt met de app!

What’s new

In this version, we have also made several improvements and fixed various bugs to make the app even more stable and user friendly.
Content rating
Everyone
Digital Purchases
Learn more

App support

About the developer
KPN B.V.
apps@kpn.com
Wilhelminakade 123 3072 AP Rotterdam Netherlands
+31 6 51100200

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