Uw Zorg Online

Pharmeon BV

About this app

In collaboration with your healthcare provider, the Uw Zorg Online app offers you direct access to your medication overview as known to your GP, you can order previously prescribed medication, make appointments and start an eConsult!

An overview of affiliated practices can be found in the app.

We welcome suggestions and comments. You can pass this on to us via the feedback button in the app or via an email to [e-mail].

Before you can start, your practice must make the service available to you:
1. Download the app
2. Find your practice
3. If you already have an account for your GP's patient portal, log in with these details (go directly to step 4).

If you don't have an account yet, request one by clicking the "Sign Up" button and fill in all the necessary information.

After your application has been checked by our practice - which can take some time - your account will be created and you will receive your login details by e-mail.

4. After logging in to the app, you will receive a one-time verification code by e-mail or SMS
5. Finally, create a 5-digit pin code in the app to protect access
6. You can now use the service


Functionality:
• Inspection of your current medication profile as known to your GP
• Request repeat prescriptions directly from your medication list and receive reminders when you need your medication again
• Ask your medical questions directly to your doctor via an eConsult and receive a message as soon as your consultation has been answered. NB! eConsult is not intended for urgent matters or life-threatening situations. If you are unsure about the seriousness of your complaint, always contact your GP by telephone
• View the blanks in your doctor's calendar and book an appointment at a time that suits you. You must also state the reason for your appointment
• You will find the address details, contact details and opening hours of your doctor in the app. You will also find a link to your doctor's website

Privacy
With the app you can retrieve your medication data from the practice system via a secure connection and communicate with your doctor. Before commissioning, your identity will first be verified by the practice and you will receive a verification code to activate the app. You can also protect the app with a personal 5-digit pin code. Your data will not be shared with third parties. You can read more about this on the website of your healthcare provider.

Ratings and reviews

The main reason for my using of this app is either to contact the GP or make an appointment. Unfortunately both functionality is just simply does not work. The functionality to contact the GP, the msgs are only received in the evening. the functionality to answer the survey in order to make an appointment just stays in a loop and gives error, which in turn refers u to the FAQ. How will the FAQ help the disfunction of the app? I am all for apps to make life easier but in this case I rather call.

it works great , super easy and clear interface and amazing to see first available spots for your own GP. Lovely to be able to book appointments in 2mins.

Not all features work. Requesting medication is possible but in cannot see my appointment history, nor can I make an appointment. This has been an issue for a while. Please would you look into this, as I presume this is a primary feature of the app?

What’s new

Beste gebruiker,

In deze release zijn er enkele functionele verbeteringen doorgevoerd in de triage functionaliteit.

Heeft u vragen en/of opmerkingen over de app? Laat het ons weten via de feedbackknop in de app.

Met vriendelijke groet,
Het Uw Zorg Online App-team