Bjørn Brøndelsbo
Since I always own my telephone, and don't have to bind myself to a contract, I REALLY thought I was getting the cheapest monthly cost there is with lebara prepaid!: God was I wrong!! Instead of onbeperkt bellen, 500 sms, 6 giga for 15€ per. Month. Do I now automatically get refilled on a steady date, paying 12 € per month by Simyo for : onbeperkt bellen,1000 sms service nummers, and 24 Giga per month!!Must be the best contract I've had! Can also go on app and give data and such to others!❣
Simyo Nederland
21 May 2024
Hi Bjørn, thanks for your 5-star review! Greetings, Simyo Webcare
Martin Kyewa
The worst experience I have ever had with a network service provider. Using underhanded tactics to get as much money out of its consumers as possible. For example, I do not call anyone, but in the contracts they provide,I am forced to buy 200mins or unlimited calling for 6and7 euros, respectively, but there is no option to decline the offer. I have had my card blocked multiple times for reasons unknown the customer service was horrible.
1 person found this review helpful
Simyo Nederland
21 May 2024
Hi Martin, thanks for your review. We're sorry to hear about your negative experience with our customer service. We aim to improve our services and your feedback will help us address these issues. Greetings, Simyo Webcare
Tiron Yang
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Horrible customer service. I was told through their WhatsApp that my number was cancelled so I bought a new one. However I was still being charged for 6 months for that old number. I demand a refund for those charges on the number that I was told was cancelled.
5 people found this review helpful