NPS by Protean eGov

Protean eGov Technologies Ltd.

About this app

All of NPS & APY, now in one app - you can access your NPS and APY account from your phone at any time and from any location. Subscribers can access the app using the same User ID (Permanent Retirement Account Number - PRAN) along with the Password used for the Central Record-Keeping Agency (CRA) website.
The App will provide you a user friendly interface to browse through your account details and empowers you to instantly sign-up, set financial goals, track progress, update personal information & much more. Maximize your NPS benefits through seamless retirement pension planning and tax saving with the NPS by Protean App.
The App gives better user experience and provides additional functionality such as: • Instant & secure sign-up
• Activation of Tier II account
• Easily transfer funds from Tier II to Tier I account
• Seamlessly update your personal details & bank information • Secure & stress-free biometric and M-PIN log-in
• Define financial goals & track progress
• Fast track your goal by adding funds instantly
• View current holdings
• Download transaction statement
• Download e-PRAN
• Choice of asset allocation
• Select preferred pension fund managers
• Contribute to the Tier I & Tier II account
• View recent contributions
• Initiate Tier II withdrawal
• Raise Inquiry or Grievance

Explore further information on NPS at: National Pension System | Protean CRA (https://proteantech.in/) Discover more about APY here: https://www.proteantech.in/services/atal-pension-yojana
Stay informed with our latest blog posts: https://www.proteantech.in/insight

Ratings and reviews

After update-24/05/2026 When I tried to login with password; as I had set the m-pin and forgotten it; additional Details based OTP generation started but shocked that I didn't receive the OTP in stipulated time frame even for continuous 4-5 tries. OTP came after time expiry! in one attempt even though my internet was on with high speed; the app indicated "no internet connection!" Still the OTP comes after the expiry of stipulated 60 sec time! OTP should also be sent on registered email Id.

Totally disappointed with the service. While trying to do partial withdrawal from my tier 1 account at the last step I am writing both the otp, but my request doesn't get accepted. I had raised a grievance. I got a reply that the problem is solved but it is not the case. Problem still persists. Also while talking with their customer care these people don't have any clue. They simply say everything fine try again or do write a mail once again. Pathetic service. Totally disappointed.

The app has a decent interface and overall concept, but there are some persistent issues that significantly affect usability. Firstly, whenever I click on "View Investment", it consistently shows the error message: "Unable to fetch details from system, please try again!". This happens every time, making it impossible to access important investment information. Secondly, selecting "Tier I" simply displays "No Data", which is quite frustrating.

What’s new

- SOT on email and conditions withdrawal new regulations changes.
- PRAN search
- Bug Fixes