All of NPS & APY, now in one app - you can access your NPS and APY account from your phone at any time and from any location. Subscribers can access the app using the same User ID (Permanent Retirement Account Number - PRAN) along with the Password used for the Central Record-Keeping Agency (CRA) website. The App will provide you a user friendly interface to browse through your account details and empowers you to instantly sign-up, set financial goals, track progress, update personal information & much more. Maximize your NPS benefits through seamless retirement pension planning and tax saving with the NPS by Protean App. The App gives better user experience and provides additional functionality such as: • Instant & secure sign-up • Activation of Tier II account • Easily transfer funds from Tier II to Tier I account • Seamlessly update your personal details & bank information • Secure & stress-free biometric and M-PIN log-in • Define financial goals & track progress • Fast track your goal by adding funds instantly • View current holdings • Download transaction statement • Download e-PRAN • Choice of asset allocation • Select preferred pension fund managers • Contribute to the Tier I & Tier II account • View recent contributions • Initiate Tier II withdrawal • Raise Inquiry or Grievance
Explore further information on NPS at: National Pension System | Protean CRA (https://proteantech.in/) Discover more about APY here: https://www.proteantech.in/services/atal-pension-yojana Stay informed with our latest blog posts: https://www.proteantech.in/insight
Updated on
Nov 25, 2025
Business
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Ratings and reviews
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3.5
90.1K reviews
5
4
3
2
1
Aaradhya Toraskar
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January 15, 2026
Since yesterday I have been trying to access my APY account. But after entering PRAN number and clicking on 'Login' button it shows me error message "Error - User already logged in. Please try after 10 minutes". I did not even tried once since yesterday and therefore, error message seems to be wrong. Pls let me know.
1 person found this review helpful
Protean eGov Technologies Ltd.
January 15, 2026
Hi Aaradhya, Sorry for the inconvenience. Please email your PRAN and contact details to mynpsassist@proteantech.in or log a grievance here: https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do. We'll look into it right away.
Pradyumn Kumar Sharma
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January 21, 2026
Facing login issues for the last 3 days. Keeps showing ‘User already logged in. Please try after 10 minutes.’ Very poor app experience. I emailed NPS by Protean eGov, but even after 4-5 days, there has been no response and the issue is still unresolved. Neither the app works nor the support team replies. This is extremely frustrating and unacceptable fo
2 people found this review helpful
Protean eGov Technologies Ltd.
January 21, 2026
Hi Pradyumn, We apologize for any trouble caused. Kindly send your PRAN and contact details to mynpsassist@proteantech.in or log a grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do. We'll investigate this immediately.
Akshat Mishra
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February 9, 2026
Shows investment amount in both Tier I and Tier II accounts as 0 in the app. Calling customer care was no help automated voice directions led to nowhere. This issue is with mobile app only as the investments appear correctly in holding statement from website. Unable to download statements from this app.
Protean eGov Technologies Ltd.
February 9, 2026
Hi , Download your statement from the app under “Past Contributions.” Tap the three dots on the top right and select download. If you can’t find it, check your 'Downloads' folder or use search. For help, call 1800 2100 080.