Staff need training on this... I have been using this app - mainly for Connect - for a couple of years now and am stunned that not once have I found a flight attendant who knew ANYTHING about it. I have problems with it every time I fly. The Panasonic app that they use for watching TV etc. is also terrible. I ended up only being able to watch about 1/3 of my movie... The opposite of user-friendly! 😡 Surprising, because WJ is a terrific airline and the staff are always so helpful and friendly.
Still Doesn't work Tested this on a Nexus 4, Nexus 5, OnePlus One, OnePlus Two and Moto X Play. These run the most vanilla Android possible and yet refuse to play ANYTHING in the in-flight app. On the bright side, it forced me to actually read a book!
Fails on Android 7 This used to work on my Nexus 5 until I went to Android 7. Now it fails when starting a video. It still works on my other phone which is Android 5.
Crashed every time I try to use connect You cheaped out on in flight entertainment and built a system that never function, not even on basic Android N.
Many passengers (including me) couldn't get it working and the airline staff had no idea how to help, just joked they wished they had IT support on the flight.
WestJet Connect - no movies... Didn't play any movies on my plain stock Nexus 4, latest version of the app. Just black screen. None of flight attendants could help.
• Bookings made easier: now use funds in your Travel Bank to book your next flight
• Receive flight notifications if there’s a delay for an upcoming trip
• Images throughout the app have been updated
• Bug fixes and performance improvements
Amazing deals for tonight + no credit card needed on selected properties!
The travel app to organize trip items, with free flight alerts & travel tools