
Paula Taylor
Way to spring this on us without warning. The app is cluttered and more difficult to navigate than the old one. None of my bill pay info carried over from the old app which is the most frustrating part. I have to enter all these accounts again manually. I am not getting texts alerts like I should. The one good thing is that now I can see and use my kids' accounts. Other than that the old addage applies "If it ain"t broke, don't fix it".
57 people found this review helpful

Elycia Bockman
I have had more sign in problems with this app then any other app EVER! I have had to go in the bank and ask them to help me (multiple times). The first time this happened (I've literally had sign in problems, access/lock out happen about 5-10 times in the last 6-8 years 😢) the bank teller couldn't even figure out why and what was going on. I gave her my phone to help and she had to call upper management, after 1.5 hours fixed it. "Technical issue" they said. Temporary was good until it wasn't
1 person found this review helpful

chris hunt
Worst update by Numerica so far! You completely deleted my old sign-in information causing me to start from scratch! You appear to have deleted the option for the 4 digit PIN sign-in. Which is far more secure than the facial recognition or fingerprint scan because those can easily be used while I'm asleep or unconscious. And now it's going to take time out of my life to figure out how to navigate this new app and set it up when the old one worked just fine and was super simple to use.
10 people found this review helpful