Powershop NZ

Powershop

About this app

Control your power bill from your pocket.
With Powershop you know exactly how much power you're using and what it costs before you have to pay a bill. All conveniently on your smartphone. This means you can take action to save money and power.

Save energy and fight the rising cost of electricity. Download the Powershop App and join Powershop now.

If you're already a Powershop customer download our new App to...
* see how much power you're using and what you need to buy
* make sure you never miss a special
* forecast future usage and cost
* shop for Powerpacks to manage your budget
* compare and gain insights into your usage

By downloading and using this App you agree to our Mobile Terms and Conditions. Our normal customer terms and conditions, including our privacy policy, apply to your use of this App. To access our mobile terms and conditions, customer terms and conditions and privacy policy see http://www.powershop.co.nz/terms-and-conditions and http://www.powershop.co.nz/privacy-policy/


If you’d like to report any problems email a screenshot or the contents of the error message to [e-mail]. Alternatively give us a call on 0800 462 668.


== Explanation of permissions required for the Powershop App ==
* Storage - modify or delete the contents of your USB storage: Cache certain images to load them faster for you.
* Camera - take pictures and videos: Required for you to turn the flashlight on and off while inputting meter readings on devices with a camera flash.
* Your social information - read your contacts: You can use your contacts to refer to Powershop through the Friend get friend promotion. The App will only ever access your contacts if you choose to use them for the Friend get friend promotion.
* Your accounts - find accounts on the device AND Affects Battery - Control vibration, prevent phone from sleeping):
Required to send you Push notifications for things like new powerpack special is available, meter reading reminders, Autopayment and Autopurchase reminder, etc.

Ratings and reviews

Didn't take my complaint seriously, still unresolved. Something fishy about this app, sometimes it says "you are $20 behind" so I'll purchase a pack but the pack doesn't change the amount I'm behind but takes my money and everything. So I'll purchase a pack and it still says I'm $25 behind, it's just happened again today, was $13 behind purchase $20 pack, app still says $13 behind. No transparency on what I'm actually paying on power either which is misleading... Gonna have to change providers.

Don't recommend. I'm always ahead of my bills and until last month I always payed a month ahead. So I was more than surprised when I put in a meter reading myself and it gave me $1200 behind. Because of the low estimates. As painful as that is I can understand I've still used this power and it has to be paid for, but waking up this morning to the entire amount having been withdrawn at once and now an empty bank account. Couldn't have been a worse time. Thanks. I'm changing providers

It's great until it's not! Sometimes the notifications stop for some reason. Recently had temporary phone, didn't notify on new phone, when switched back, found signed out/notifications off on original phone! Sucks when you realise you've missed a bunch of specials... and power bill not stop great 😕 Also, if delay payment, can be confusing what you owe vs what you've "bought". Luckily refunded massive over-purchase fairly easily.