![](https://play-lh.googleusercontent.com/a-/ALV-UjUyCwUSuWgbHUwGeevtBbn2GW-lcTYKoGahcTGI4vUsZVNznpAC=s32)
Emily Wright
I applied for this with ease. Simple steps to follow and a few personal questions to answer, then enter payment. Self-portrait with a phone camera was easy, as long as you line yourself up in the shadow outline they provide and make sure to have a plane solid backdrop and don't smile, it accepts image. I was approved and issued in two hours!!! Easy steps. Pleasant experience.
7 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjVfOpqudrjUCcoJFTziZAB4QE9PZNxVisPlO0Xq5e3m8DuxNiIV=s32)
Joseph Monaco
Didnt run into any major issues when using this app. It scanned my passport without any issue once I lined up the bottom bar of the passport as shown in the app. The photo taker was a little hard to use by myself because it needed to be so far away from my face to get the shot right. But, it does tell you what you need to change to line up the photo correctly. Once I submitted the application, the approval process took less that 2 minutes.
17 people found this review helpful
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
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Taking photos of kids is hard at the best of times. The app only seems to allow photos to be taken w forward facing camera. It would be nice to be able to flip to the back camera which is easier for an adult to control. I'm also unable to add another passport to the app in a subsequent session. All I can see is the option to view the receipt for the one passport that I processed (successfully, thank you) earlier. Tried clearing cache to no avail. 3 stars otherwise, for mediocre functionality.
66 people found this review helpful
Thanks for your feedback. While the app does allow you to submit more than one NZeTA request at a time, it does not currently allow more than one transaction from the same device. If you wish to requests NZeTAs for the rest of your family you can remove the existing NZeTA from the device or download the app on another phone.