This is the single worst written app I've ever used. As an Android developer, I've worked with thousands of apps. Most requests fail in the app so you have to retry them. But retries also fail so you have to reopen from the launcher. Also, no data gets saved between attempts. So you have to start over from scratch only to fail to finish the process ever. NZeTA should find a different company to work on it.
33 people found this review helpful
This app is very easy to use, and costs far less than "service" does out there that charge a big fee. The most difficult part was taking the passport photo, it took me several tries. Make sure there is no glare, I used a dark plain background, and line the bar up over the name and numbers at the bottom of the page. Don't worry about where your passport photo is, it doesn't matter. Nice app, easy to use, I'll enjoy New Zealand, thanks!
42 people found this review helpful
- Flag inappropriate
- Show review history
Taking photos of kids is hard at the best of times. The app only seems to allow photos to be taken w forward facing camera. It would be nice to be able to flip to the back camera which is easier for an adult to control. I'm also unable to add another passport to the app in a subsequent session. All I can see is the option to view the receipt for the one passport that I processed (successfully, thank you) earlier. Tried clearing cache to no avail. 3 stars otherwise, for mediocre functionality.
44 people found this review helpful
Thanks for your feedback. While the app does allow you to submit more than one NZeTA request at a time, it does not currently allow more than one transaction from the same device. If you wish to requests NZeTAs for the rest of your family you can remove the existing NZeTA from the device or download the app on another phone.