This is the single worst written app I've ever used. As an Android developer, I've worked with thousands of apps. Most requests fail in the app so you have to retry them. But retries also fail so you have to reopen from the launcher. Also, no data gets saved between attempts. So you have to start over from scratch only to fail to finish the process ever. NZeTA should find a different company to work on it.
57 people found this review helpful
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I have been trying to use this app for weeks for an upcoming trip to NZ. I keep getting an "unknown error" message. I have tried uninstalling and reinstalling the app but get the same message. A few times I was able to get through to the passport scan, picture, and questions before another server or unknown error.
7 people found this review helpful
A Google user
This app is very easy to use, and costs far less than "service" does out there that charge a big fee. The most difficult part was taking the passport photo, it took me several tries. Make sure there is no glare, I used a dark plain background, and line the bar up over the name and numbers at the bottom of the page. Don't worry about where your passport photo is, it doesn't matter. Nice app, easy to use, I'll enjoy New Zealand, thanks!
44 people found this review helpful