
T
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No pin with recent update... I'm frustrated that I can no longer simply enter a quick pin # in order to log in to the app. Since the most recent update, I have to now log in with a password just like you would for the website. I really miss the convenience of the pin. I have asked the app to remember my device COUNTLESS TIMES but it just never does. I'm using a Samsung device for reference
10 people found this review helpful
Resource One Credit Union
September 19, 2022
We sincerely apologize for the troubles you've had with the app. We are looking into the matter and are working on a solution. Thank you for your patience during this time.

Able Johnson
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I hate the new version color"less" scheme. Hard to see, hate it. No good contrast in the visibility of the interface. I would Give it 0 stars if I could. ALSO, the previous version of the app allowed a 4 digit pin to login, that Appears to not be available in the new app which sucks. I absolutely hate this new version. You're forced to enter in a username a password and you're 2 factor token every time you need to log in. You need to fire whoever screwed up the app. FacePalm!!!!
9 people found this review helpful
Resource One Credit Union
October 20, 2022
We regret the inconvenience; our team is constantly working on the pin option and is working on a solution. Thank you for your patience during this time.

A Google user
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Main reason I got this app is to remote deposit checks. Can't capture the endorsement on the back of the check. Tried probably 50+ times and no luck. Dark background and good lighting doesn't help. Been using for a few months and capturing the back part has always been a problem. Edit: Finally got the back captured, but then I got a server error when trying to deposit it. C'mon...
8 people found this review helpful