
A Google user
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Main reason I got this app is to remote deposit checks. Can't capture the endorsement on the back of the check. Tried probably 50+ times and no luck. Dark background and good lighting doesn't help. Been using for a few months and capturing the back part has always been a problem. Edit: Finally got the back captured, but then I got a server error when trying to deposit it. C'mon...
6 people found this review helpful

A Google user
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the app keeps crashing Everytime after i enter my password. it shows retrieving account info then chrashes right after on my Motorola Droid Z Force 2. not usable at all ** Now the sign on issue is resolved, but not able to make mobile deposit. I am able to complete the deposit transaction and it shows transaction successful, but when I check the status afterwards, it shows no image of the front or back of the check.
10 people found this review helpful
Resource One Credit Union
August 23, 2019
Sorry for the trouble you are experiencing with our app. We can help fix this. Please email us at resource1app@r1cu.org with your full name.

Able Johnson
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I hate the new version color"less" scheme. Hard to see, hate it. No good contrast in the visibility of the interface. I would Give it 0 stars if I could. ALSO, the previous version of the app allowed a 4 digit pin to login, that Appears to not be available in the new app which sucks. I absolutely hate this new version. You're forced to enter in a username a password and you're 2 factor token every time you need to log in. You need to fire whoever screwed up the app. FacePalm!!!!
8 people found this review helpful
Resource One Credit Union
October 20, 2022
We regret the inconvenience; our team is constantly working on the pin option and is working on a solution. Thank you for your patience during this time.