Pronto - San Diego

4.5
4.41K reviews
Content rating
Everyone
500K+
Downloads
Content rating
Everyone
In-App Purchases
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About this app

PRONTO makes buying fares for MTS and NCTD easier than ever. Add money to your PRONTO app, then scan your phone at the validator each trip you make. Our pay-as-you-go function means you always get the best fare! When using the app, hold your phone 5 to 6 inches below the validator to scan your barcode.

The PRONTO app can also help you plan trips, see real-time arrivals, get service statuses, save favorite stations, and find stops for San Diego County area transit so you can plan your trip around San Diego without any problems.

Always Get The Best Fare
With PRONTO, you can pay-as-you-go* by adding money to your PRONTO account with a credit or debit card. Every time you scan your app, the appropriate one-way fare is deducted from your balance. Look for validators at Trolley, SPRINTER and COASTER stations, and onboard buses.

You will never be charged more than a Day Pass ($6 Adult or $3 Reduced Fare) in a given calendar day, regardless of how many trips you make. Likewise, you will never be charged more than a Month Pass ($72 Adult or $23 Reduced Fare) regardless of the number of trips in a calendar month.

You can track your progress toward a Day or Month Pass in the PRONTO app.

*Pay-as-you go features not available for COASTER (must prepay for Day or Month Pass).


Manage Your PRONTO Cards
• Register your PRONTO card for balance protection
• Load money onto your card using a debit/credit card
• Set up autoload to top off your card automatically when your balance gets low
• See your balance, current fare, and earned passes
• Look up your recent scans, transfer times, and payment history
• Manage multiple PRONTO cards for your family or group
• Block/Unblock a lost or stolen card

Next Departures:
• Find Next Departures using stop number, address or landmarks
• See real-time bus and train service statuses and news
• Map and List view of Nearby Stops
• List of recent stops and favorites

Trip Planning:
• Plan a trip using popular landmarks or addresses
• Full trip itineraries with fare information, actual walking distance, and map view
• Set alerts to notify you when transit is arriving
• See a list of recent trip plans
• Save favorite stops for easy access

Need More Help?
Contact PRONTO Support at 619-595-5636
Updated on
Jan 8, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
4.39K reviews
Rose M.
May 27, 2025
Does the bare minimum, unlike MTS. Bus fare and pass purchases work. It's dumb that you can't buy 2 passes on the same app or card in one month, so you can't purchase early unless you switch between the app and a Pronto card. It's helpful that it lets you split purchases between cards. It would be nice if it could ever be accurate about upcoming departure times.
6 people found this review helpful
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Paul Anthony Vild
July 3, 2026
But still get why it's so hard to navigate this program. Also you have to of course scan the thing before you get on the trolley but sometimes darn scanner doesn't work or you can't tell if it's worked or not and that's always nerve-racking. And the top it off the put them in the stupidest places the scanners I remember once I got all the way to the top of I don't know how many of I don't know how many stairs only to find I had to go all the way back down and back up because the stupid scanners
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Darshana Scott
June 21, 2026
This app makes planning local travel easy with routing and payment. However, it's only accurate with location in regards to an address, not a mapping location, which then won't always give an accurate real-time route. My neighborhood has several connection streets with no homes, thus no addresses, so this is a problem if I'm walking from my home to the bus stop. It's also an issue if you're on route on a bus. It would be beneficial if the app revealed real time locations of the buses too.
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San Diego MTS
July 1, 2026
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. We will look into this further!
Content rating
Everyone
In-App Purchases
Learn more

App support

Phone number
+16195955636
About the developer
San Diego Metropolitan Transit System
mtsmarketing@sdmts.com
1255 Imperial Ave San Diego, CA 92101-7493 United States
+1 619-595-3087

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