Pronto - San Diego

San Diego MTS

About this app

PRONTO makes buying fares for MTS and NCTD easier than ever. Add money to your PRONTO app, then scan your phone at the validator each trip you make. Our pay-as-you-go function means you always get the best fare! When using the app, hold your phone 5 to 6 inches below the validator to scan your barcode.

The PRONTO app can also help you plan trips, see real-time arrivals, get service statuses, save favorite stations, and find stops for San Diego County area transit so you can plan your trip around San Diego without any problems.

Always Get The Best Fare
With PRONTO, you can pay-as-you-go* by adding money to your PRONTO account with a credit or debit card. Every time you scan your app, the appropriate one-way fare is deducted from your balance. Look for validators at Trolley, SPRINTER and COASTER stations, and onboard buses.

You will never be charged more than a Day Pass ($6 Adult or $3 Reduced Fare) in a given calendar day, regardless of how many trips you make. Likewise, you will never be charged more than a Month Pass ($72 Adult or $23 Reduced Fare) regardless of the number of trips in a calendar month.

You can track your progress toward a Day or Month Pass in the PRONTO app.

*Pay-as-you go features not available for COASTER (must prepay for Day or Month Pass).


Manage Your PRONTO Cards
• Register your PRONTO card for balance protection
• Load money onto your card using a debit/credit card
• Set up autoload to top off your card automatically when your balance gets low
• See your balance, current fare, and earned passes
• Look up your recent scans, transfer times, and payment history
• Manage multiple PRONTO cards for your family or group
• Block/Unblock a lost or stolen card

Next Departures:
• Find Next Departures using stop number, address or landmarks
• See real-time bus and train service statuses and news
• Map and List view of Nearby Stops
• List of recent stops and favorites

Trip Planning:
• Plan a trip using popular landmarks or addresses
• Full trip itineraries with fare information, actual walking distance, and map view
• Set alerts to notify you when transit is arriving
• See a list of recent trip plans
• Save favorite stops for easy access

Need More Help?
Contact PRONTO Support at 619-595-5636

Ratings and reviews

I had $11 in my balance and an unactivated day pass on my account. When I went to pay for a $2.50 tram ticket at the very end of the day, it activated my day pass worth $15 dollars instead, wasting a full day's worth of trips on trains and trams. No refund, I assumed it would use my balance instead of activating because what is the point of a 1 year expiration if you can't use the balance before activating? They need to make it clearer and offer options, as well as offer refunds for this.

Physical card stores money forever. You don't need a monthly pass if you don't ride public transport regularly. Use it whenever you actually need it without thinking about 'time' on a pass. Also, have a virtual card on your phone(s) with a different balance, use them interchangeably. Track balances on the same page. Refill for any amount as low as $5. When you prove you're senior, your card is good until 2080, fares unchanged. Easily replace lost cards or transfer balances. Nice phone helpers.

Great app, always dependable. But I wish they would have a setting where you can select your default card for your account. If you don't use the QR code and have several cards on your account, you do a lot of swiping to view your card history or add money to your card. Either that add option or allow us to shuffle the order around ourselves. Either would solve this issue.