Pronto - San Diego

San Diego MTS

About this app

PRONTO makes buying fares for MTS and NCTD easier than ever. Add money to your PRONTO app, then scan your phone at the validator each trip you make. Our pay-as-you-go function means you always get the best fare! When using the app, hold your phone 5 to 6 inches below the validator to scan your barcode.

The PRONTO app can also help you plan trips, see real-time arrivals, get service statuses, save favorite stations, and find stops for San Diego County area transit so you can plan your trip around San Diego without any problems.

Always Get The Best Fare
With PRONTO, you can pay-as-you-go* by adding money to your PRONTO account with a credit or debit card. Every time you scan your app, the appropriate one-way fare is deducted from your balance. Look for validators at Trolley, SPRINTER and COASTER stations, and onboard buses.

You will never be charged more than a Day Pass ($6 Adult or $3 Reduced Fare) in a given calendar day, regardless of how many trips you make. Likewise, you will never be charged more than a Month Pass ($72 Adult or $23 Reduced Fare) regardless of the number of trips in a calendar month.

You can track your progress toward a Day or Month Pass in the PRONTO app.

*Pay-as-you go features not available for COASTER (must prepay for Day or Month Pass).


Manage Your PRONTO Cards
• Register your PRONTO card for balance protection
• Load money onto your card using a debit/credit card
• Set up autoload to top off your card automatically when your balance gets low
• See your balance, current fare, and earned passes
• Look up your recent scans, transfer times, and payment history
• Manage multiple PRONTO cards for your family or group
• Block/Unblock a lost or stolen card

Next Departures:
• Find Next Departures using stop number, address or landmarks
• See real-time bus and train service statuses and news
• Map and List view of Nearby Stops
• List of recent stops and favorites

Trip Planning:
• Plan a trip using popular landmarks or addresses
• Full trip itineraries with fare information, actual walking distance, and map view
• Set alerts to notify you when transit is arriving
• See a list of recent trip plans
• Save favorite stops for easy access

Need More Help?
Contact PRONTO Support at 619-595-5636

Ratings and reviews

Every time it updates it seems to break. Support doesn't help and basically gaslights the user for "not updating" even when it is already updated. Uninstalled, Reinstalled, cleared cache and data, nothing works. Same error for "No Connections Found" and "Error in Time Table" is getting very tiring. Might as well rely on the books when you ride the bus than this, instead. But hey, at least I can still load money onto my card? Unless that's broken too...

Unreliable and Unacceptable During comic con, the app was down for over a month. It's the only app available for the MTS system so the fact that I had bought a pass and had to go obtain a physical card and was unable to use the pass is unacceptable to me. Before and after they fixed the app, it will still randomly sign me out. It has happened several times while I'm getting on a bus and won't let me sign in fast enough to scan my pass. I use this app constantly but might switch to a card.

Amazing. Buying passes is easy, and scanning is easy once you have tried one time. What negates that all for me is that it did not tell me that there would be no coaster service for an entire weekend. It let me plan a trip just as normal, but once I arrived to the station by bus, signs said that there would be no service for the entire two days. There were dozens of others waiting who were also unaware. The app is useless if I have to interrogate the website every time I buy a pass.