UW Health Care Anywhere - Vide

UW Health

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About this app

Leave the waiting rooms behind. Log into UW Health Care Anywhere to get easy, quick access to a primary care provider, whenever you and your family need non-emergency care. From the comfort of your home or work – even in the palm of your hand – UW Health Care Anywhere is available 24/7, providing video doctor visits using your smartphone, tablet or computer equipped with a web camera.

The process is fast and easy. Download the UW Health Care Anywhere mobile app and set up an account – you’ll be one step ahead when you need to see a doctor.

Feel better, faster. With UW Health Care Anywhere, you may see a health care provider within minutes for conditions including:

· Bronchitis

· Cough

· Cold

· Flu

· Fever

· Sinus infection

· Respiratory infection

· Sore throat

· Urinary tract infection

· Vomiting

· Diarrhea

· Pinkeye

· Sprains and strains

· Headache

Depending on the issue, the health care provider can provide a diagnosis, suggest follow-up care and prescribe medication, when appropriate. Providers are available to see you for a video visit 24 hours a day, every day of the year. Not all illnesses can be addressed via UW Health Care Anywhere – if necessary, you may be directed to go to the Emergency Department to receive care in person.

Ratings and reviews

Two stars because I could set up my account and schedule the visit (though it did quit partway through that), but the app kept randomly quitting, and my visit had to be completed by phone. Luckily I didn't have anything that needed visual.

Got transferred twice, waited a half hour, and spoke with the rudest doctor. They can't handle common things like ear infections so it's pretty worthless app and process. Coupled with the charge (should be fully covered by insurance) this app and essentially the entire process is useless. If you have a runny nose I guess this might be up your alley, but otherwise it's a complete waste of time and technology for them to offer this service and then not offer care.

Waited for 30 min, then when it was my appointment the app crashed and wouldn't allow me to rejoin and I lost my spot in line. Terribly disappointing and frustrating. I did get in after waiting again, and it worked well then.

What's new

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed