I use 8X8 for my office phone system, and the desktop version works fairly well. The app, on the other hand, is horrible. You cannot sign out once you sign in even though you tap the logout button. When I leave office hours behind, I don't want to talk to clients, I want family time. Receiving calls at 10:30 p.m. from a client looking to leave a message is very frustrating considering I signed out already. The app is a great idea, but the implementation is horrible.
Horrible! Google Voice is way easier to use. My office made me port my Google Voice number to this app, and it drops calls. The text messaging does not work. Incoming caller ID doesn't show up; just a blank screen flashes when I get a call. Awful and dangerous to use while driving because it doesn't interface with Bluetooth like GV does. I was really hopeful because I didn't want to have to use a 2ND phone for work, but this is so unreliable that I may have to.
This is not a user friendly app on an android phone, but I have no choice but to use is for the office. When my phone rings while on an 8x8 call, it puts them on hold and brings up the option to take the call. When an 8x8 call comes in it might pop up the screen to notify me, but then it disappears. When I pull it back open, it shows disconnected. My boss is wondering what I am doing off my phone so much. Pulling up stored contacts isn't the easiest thing to do. Moving around to the various windows isn't that great either. I absolutely HATE this app. Think twice before signing up with 8x8 service just because this app is terrible.
This is one of the most unstable business application I have ever HAD TO USE. Inbound calls either don't show until they leave a voicemail or they cut off active calls. The volume level is terrible, and on the highest level I can barely hear anything.
The day I installed this app was a day in hell. Service has very little idea on how to correct problems. Currently I have no phone service with 8x8. Out of business is what it says to your customers. Hopefully tomorrow is a better day.
I have a Google Pixel XL. The biggest problem I have is when my phone is in a locked state and if I get a phone call, the 8x8 app only shows a white screen and never shows who is actually calling so I am unable to answer the phone.
- Dramatic improvement in battery performance
- Audio quality enhancements
- Bug fixes
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