Very poor quality right now. I uploaded all the pictures from the website and I was trying to verify the finger print from the mobile but it again showed me the upload pictures option in the app but web portal was fine. It took my 3 hours to complete just one FRC application due to this error of sync between web and mobile app. Please resolve this issue.
1 person found this review helpful
I downloaded the Pak NADRA app with the hope of a seamless experience, but unfortunately, the OTP (One-Time Password) feature has been a major letdown. Despite multiple attempts, I have not received any OTP in my email after requesting it five times. This has not only wasted my time but also raised concerns about the reliability of the app's functionality. I urge the developers to address this issue promptly to enhance user satisfaction and trust. Disapp
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Wanted to change my CNIC address, no option for Bahria Town Rawalpindi. Fingerprint scanner auto focus is a mess, only worked once when registering. After that during verification it always went out of focus during the limited 10 attempts. Wastage of money, payment should be at the end of process, not at the start. App usage Not Recommend in current state.
13 people found this review helpful
National Database & Registration Authority
November 27, 2023
Thank you for bringing the issue with PAKID fingerprint scanner to our attention. We apologize for any inconvenience you've experienced. Your feedback is invaluable in helping us address this problem. We are actively working to identify and resolve the issue. Please contact our support team at email@example.com for further assistance.