I don't know who was in charge of the recent changes but the app has become very annoying to navigate. Glitchy filters, incomplete results and search words, etc. I literally switched to the main Ikea app to browse and then doubled back into the PR one to place an order for the items I'd found. Please improve the browsing experience - especially the sales section.
8 people found this review helpful
Hola, Nicole. Sentimos mucho que tu experiencia de compra en nuestra App no haya sido gratificante para ti. Valoramos mucho tu sugerencia, y esperamos poder aplicarla para poder ofrecerte un mejor servicio. Ante cualquier duda, recuerda que siempre puedes consultar a nuestro equipo de Atención al Cliente. Un saludo.
Very slow app. theres is no way to ck out as guess, so you will have to create an account. Also, does not allow to ck out with paypal or Google saved credit cards.Neither scan a new credit card. You will have to doit manually. The navigation features and search are not that good and could improve.
12 people found this review helpful
Keeps saying wrong credentials every time I try to log in, even though I've changed my password a thousand times.
Hello, Veronica. Thanks a lot for informing us about this problem. If your access problem persists, we would appreciate it if you contact us via our social media channels and provide us with your email and the name with which you registered your IKEA account in a private message. We're going to do everything we can to help you solve your incident.