MyPrimetel

2.7
515 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Manage your account and services Internet | Mobile | TV:
- Check your balance (data, minutes, sms)
- View and pay your bill
- Change your WiFi name and password
- Transfer your eSIM to your new device
- Convert your SIM to an eSIM
- Manage your monthly Spending Limit
- Change your payment method
- Top-up easily and securely
Useful tools:
- Receive Name Day notifications
- Find on-call pharmacies, green points and petrol stations
- Create your personal QR contact card
- Football highlights & goals
Instant application:
- Be the first to learn about the new Primetel offers
- Apply online quickly and easily through the app
Updated on
Feb 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.7
513 reviews
Andreas Agisilaou
November 28, 2020
The old app was better for me. You could see the call history and more info about your account. Now you can only see the plan in general and the amount you spent. In my app i don't have the plan option like the screenshot (to change plan for example). Also it doesn't say when your contract is ending.
13 people found this review helpful
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Stephanie Papadopoulou
April 6, 2021
This app is seriously flawed and dated. As soon as I open the app, there's an intro screen? Such intros don't introduce anything than just consume energy and time for the user that downloaded your app. We already know its Primetel, we downloaded your app, no need for introductions and pointless logo animations. After that is done, I can't do absolutely anything because the page is buffering indefinitely. Fix your UX, and seriously redo the whole thing otherwise you wasted your money on nothing.
19 people found this review helpful
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Ade Berry
April 6, 2023
Could be better. My real problem with Primetel, and I have been a customer for around 12 years or more, is that they are not very flexible. I have a package that I use only about a third of, but they will not exchange unused services for those that I will use. All they say is buy a bigger package. Great, then I waste even more money and even more service goes unused.
5 people found this review helpful
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Primetel
April 6, 2023
Hello, thank you for your feedback on our application. Regarding your experience with our services we would be happy to investigate what is mentioned, please contact us on our customer service centers or chat with us on our website. You can always contact us on appsupport@prime-tel.com

What's new

We are constantly working to improve our app experience. This update includes improvements and bug fixes for better performance.