
Dwayne Collingwood
Issue 1: App re-opens after I back out of it, every time. Why? Issue 2: Could you please add an option to disable the "number-flip" graphics? Yes, it's cool but when you use this 100 times a day, waiting for the flip and having it pause / hesitate mid-flip every time you need a new number is so very annoying. Samsung S9+ Thank you
37 people found this review helpful

Dan Bierkamp
Initially, I didn't mind being forced to use it by my work. Relatively easy setup, even for the old folks, and they quickly got used to having to hit a button on their phone when logging into systems. However, having no ability to change what phone I'm using built into the app is just bad design. I'm at work right now on a Saturday, unable to log in due to getting a new phone last night, and the people in my company I'm supposed to contact to reset everything don't work Saturdays. Poor design.
136 people found this review helpful
Ping Identity Corporation
September 11, 2021
Hello,
If you still have your old phone then you can get into the PingID app and into the “Change Device” option in the settings pane. It will give you a QR code for the new app. In case you don’t hold your old device you will have to reach your helpdesk or IT for a new QR.

A Google user
Awful, just absolute garbage. Ever since the recent update, the swipe prompt fails to load, authentication times out and I'm I'm locked out of email. This is the worst app in existence. It's painfully unfriendly to install and pair and once you finally get it, it fails to prompt for a swipe so I can't connect regardless. I'm forced to use this to access work email, but since it refuses to work, I have no access at all. I'd give zero stars if possible.
135 people found this review helpful