
Luis Pereira
Impossible to use this app. two weeks to add a virtual card. then I finally got one, but I cannot add a payment card! they say you can do that in a few steps, right now it took me two weeks and an uncountable number of calls, the issue is not yet resolved. I don't understand why and how a company of this size releases to the market such an imperfect product!
EDP Comercial
August 19, 2026
Hello Luís. We're sorry for your experience. Please email edpdigital@edp.pt with reference DQC36878, the email used to access the app, a description of the issue, and any screenshots that may help illustrate what is happening. Thank you. Equipa de Suporte Digital.

Peter Birrell
seems my review keeps being taken down. this is by far the worst app I've ever used. every single action gives an error. impossible to add a card. impossible to use. even using with the Guest option errors on first button click. fix the app! wouldn't care except you have a monopoly on charging stations so you have an obligation to to provide a working app!
7 people found this review helpful
EDP Comercial
August 11, 2025
Hi Peter. Sorry for the inconvenience. We want to help. Please send an email to edpdigital@edp.pt with the email you use to access the app and the reference DQC06868. We’ll review the case and reply as soon as possible. Thank you. Equipa de Suporte Digital.

Rafayel Chibukhchyan
This application works only sometimes! It is getting crashed all the time, just closing in the middle of operation. I am using English language, however not all the text is translated. Cant find my previous sessions in the history, it's empty 😭 Looks like no one ever tested it. At the moment i would not recommend to rely on this !
10 people found this review helpful
EDP Comercial
August 21, 2023
Hello Rafayel Chibukhchyan. We are sorry for the inconvenience caused. To better analyze what you report to us, we ask you to send us an e-mail to edpdigital@edp.pt, indicating which texts are found that are not translated, as well as the NIF and access e-mail to analyze the charging history, please. Thank you. Equipa de Suporte Digital