Médis

Médis, Companhia Portuguesa de Seguros de Saúde,SA

About this app

Having the Médis app means having a Personal Health Service always at hand, with access to numerous features that will simplify the management of your health insurance:

• Expense Submission
Submit an expense from start to finish in minutes, without printing or mailing documents.

• Clinical and administrative history
Check the details of your last appointments, exams or treatments, pre-authorization status, payments to Médis and expense reimbursements.

• Consumption
Know the capital you have available in each coverage.

• Médis Card
Have your Médis card and those of your family at hand, without having to carry it in your wallet.

• Médis Network
Find the closest doctors, clinics and hospitals in the Médis Network.

• Online Doctor
Speak with a physician right away or book for later and have consultations in General and Family Medicine, Pediatrics, Psychology, Psychiatry or Traveler Medicine Consultation, by voice or video, without leaving your home.

• Médis Medical Assistant
Benefit from the assistance of a personal physician, specialist in General and Family Medicine or Internal Medicine, who knows your medical history and is always available to advise you and answer any questions you may have.

• Symptom Checker
Identify symptoms and receive recommendations tailored to your health status, simply and quickly.

• Young
A program that helps you plan, receive and care for your baby from the very first moment.

• Cancer Prevention Plan
Create your plan, with access to a calendar with all the routine exams you should perform.

• Médis Active
Synchronize the Médis app with an activity monitoring app and take another step towards taking care of your health and well-being, reaching goals and winning prizes.

Ratings and reviews

App is basic. When claims are made they don't email the outcome. Photo of the fatura is compressed and they often reject claim because they can't read the blurry image. Communication via the app disappears. There is no email sent, I cant check the status. Overall, the app is not good.

Tried to make an online appointment with family doctor and it doesn't work, every time when I try to connect there is an error. I tried to make appointment twice, for the second time I even paid 10 euros, but the problem still was presented. I was able to call the doctor by phone but she said that consultation should be through application. I tried to call support, but no one answered me for 40 minutes

1. When submitting expenses, the app keeps stopping when I attavh documents, so i have to keep starting again 2. When attaching photos, the app immediately says it does not recognize the document which, and needs manual validation. If you submit anyway, you get an error that the document isnt recognized. 3. You dont get a 'real' status - I have an expense submittes a month ago and it says the request is updated at Medis, but I got no answer, and no money, and it doesnt reflect against my usage.

What’s new

With each new version, we make the Médis application more functional, to provide you with the best user experience. This new version includes fixes and performance improvements for the app.