1.7
3.95K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Having the Médis app means having a Personal Health Service always at hand, with access to numerous features that will simplify the management of your health insurance:

• Expense Submission
Submit an expense from start to finish in minutes, without printing or mailing documents.

• Clinical and administrative history
Check the details of your last appointments, exams or treatments, pre-authorization status, payments to Médis and expense reimbursements.

• Consumption
Know the capital you have available in each coverage.

• Médis Card
Have your Médis card and those of your family at hand, without having to carry it in your wallet.

• Médis Network
Find the closest doctors, clinics and hospitals in the Médis Network.

• Online Doctor
Speak with a physician right away or book for later and have consultations in General and Family Medicine, Pediatrics, Psychology, Psychiatry or Traveler Medicine Consultation, by voice or video, without leaving your home.

• Médis Medical Assistant
Benefit from the assistance of a personal physician, specialist in General and Family Medicine or Internal Medicine, who knows your medical history and is always available to advise you and answer any questions you may have.

• Symptom Checker
Identify symptoms and receive recommendations tailored to your health status, simply and quickly.

• Young
A program that helps you plan, receive and care for your baby from the very first moment.

• Cancer Prevention Plan
Create your plan, with access to a calendar with all the routine exams you should perform.

• Médis Active
Synchronize the Médis app with an activity monitoring app and take another step towards taking care of your health and well-being, reaching goals and winning prizes.
Updated on
Aug 13, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.7
3.91K reviews
Goncalo Fernandes
September 14, 2025
You cant even schedule an appointment as the app has bugs when you agree with the terms & conditions
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Jacqueline Carberry
October 27, 2020
I can't register my details. I installed the app on my phone with my husband's details a while ago. Now, although my name is visible on the screen, I cannot register my details or access my account. It is extremely frustrating. I have uninstalled the App on numerous occasions, same thing happens.
1 person found this review helpful
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Médis, Companhia Portuguesa de Seguros de Saúde,SA
October 30, 2020
Please clear the data and cache for your app by going to your phone settings. This should resolve your issue. In case you are still facing the problem, please contact us at digital.suporte@medis.pt with your contact details and relevant screenshots. Thanks.
Alexandra O
December 13, 2024
Unclear if anything actually works on this app. Tried online consultations supposedly available 24/7 and after 5-6 attempts I just have up. They send you a message that the doctor tried reaching you and couldn't, but in fact I just waited online looking at the timer until an error message popped up each time. Also tried to report this problem using Messages in the app but it doesn't get sent. So bizarre.
1 person found this review helpful
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Médis, Companhia Portuguesa de Seguros de Saúde,SA
January 8, 2025
Olá Alexandra, lamentamos a experiência que descreve e compreendemos a sua frustração. Este tipo de situação não reflete o nível de serviço que queremos proporcionar. Para que possamos analisar o que aconteceu e melhorar pedimos que envie um email para digital.suporte@medis.pt. Obrigada.

What’s new

With each new version, we make the Médis application more functional, to provide you with the best user experience. This new version includes fixes and performance improvements for the app.

App support

About the developer
MÉDIS - COMPANHIA PORTUGUESA DE SEGUROS DE SAÚDE, S.A.
digital.suporte@medis.pt
PRAÇA DO PRÍNCIPE PERFEITO, 2 1990-278 LISBOA Portugal
+351 21 861 2380