
Kristina Zurauskaite
The app is so full of bugs, sometimes it's impossible to use. I have just charged my credit on the app and 2 minutes later it says I am not registered on the app, so I can't use it. I've been using it for years, including just now, how come? Many other troubles too, like trying to redeem the discount codes.. when it works it's great, but you never know if it will.
8 people found this review helpful
NOS Comunicações S.A.
October 27, 2022
Hello Kristina,
We will help! Please send us a private message with your WTF number and the issue with App WTF, at www.messenger.com/t/wearewtf
Thank you. :)

A Google user
The app at first refused to work, saying it had "connection issues", even though I was on WiFi, and obviously switching to mobile data fixed nothing, after reinstalling 2 times it finally worked, only to be extremely laggy, but I managed to register, then after logging in it sent me back to the login screen and would not let me log in, reinstalled again, managed to log in, after which, the app said I had 3 silver and golden spins, but I only got silver, and of course, the balance doesn't show!!!
32 people found this review helpful
NOS Comunicações S.A.
October 27, 2019
Olá Vlad,
A WTF não te falha ;)
Para podermos ajudar, manda-nos uma mensagem privada, com o detalhe do erro e os teus dados, na página de Facebook WTF.
Obrigado

Luiz Chagas Jardim
It started charging me 2 € for extra internet even though the logs show I wasn't even close. I had to dig to find where to disable this option. After disabling, my extra internet was also cut without me using it, but I was not refunded. Today it charged me for the week and immediately said I had already used up my 1 GB, even though my 4G was turned off. I couldn't find any support for this problem inside the app or on the website.
3 people found this review helpful
NOS Comunicações S.A.
October 11, 2022
Hello Luiz,
We will help. Please send us a private message, via messenger.com/t/nosportugal.
Thank you.