Nar'aakom

Primary Health Care Corporation

About this app

Welcome to Nar’aakom app. The new app by Primary Health Care Corporation.

Nar’aakom app allows people in Qatar to benefit from many of PHCC's digital services from their smartphones.

With Nar’aakom, you can view your health card information such as your health card number and see when it expires, view your assigned health center, and view your assigned family physician from PHCC. Through this app you can also view the upcoming appointments for you and your dependents.

You can also request any of the following available services:
- Apply for Health Card – allows you to apply for yourself or your dependents
and get a health card to receive health care at one of PHCC’s health centers
located across Qatar.
- Change My Health Center – allows you to request to change your currently
assigned health center to another one.
- Change My Family Physician – allows you to request to change your
currently assigned family physician.
- Request for appointment – allows you to request for new appointment with
our PHCC health centers.
- Add dependent Account – allows you add dependents to your account to be
able to request any of the above services on their behalf.
- Renew your health card – allows you to navigate to Hukoomi’s website to
renew your health card online.

Nar'aakom supports English and Arabic language. Within the app, you can switch between these languages.

Ratings and reviews

The app is great. However, the team responding to requests are not up to the mark, I have requests with almost two months with many back and forths. I don't think the team is yet ready to support such great idea instead ruining it's reputation and rating. Hope management have a closer look at team responding to requests.

Frustrating. Cannot login. Always get Network request failed error. On same phone, I can login to Tawtheeq website using same username, password. But this app just refused to go beyond login screen. Would be helpful if provide some context to error messages or some alternate action. As of now I am unable to go past this network request failed error.

App's auto national address detect is not working properly. Even the address updated in metrash 13 days before is still not getting updated in the app. I opened a ticket and i didn't get a response yet. No option to view the ticket status. When called in 107, they are saying they don't have any information about the app.

What's new

This version includes many more enhancements and bug fixes to improve your experience and the performance of the app. We're constantly working on our app experience to make it the best possible!