Eugen Csiki
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Absolutely terrible! Leaving paranoia aside, the authenticating process seems purposely made so difficult and absolutely unnecessary, that only builds frustration and despair. On top of that, the app becomes inactive and needs another few devices to reactivate. In addition to that, now refuses to run on ROOTED phones, well done Raiffeisen! Picture a retired person who barely understand the modern life going through all this hassle. No words to describe how hard is all this. Disgusting!!!
16 people found this review helpful
A Google user
Doesn't send the verification text messages on time most of the time. The entire authentication processes got very long and frustrating. The most annoying thing ever. Giving the fact that a mobile friendly bank is very important for me, and that Raiffeisen Bank used to be very good at it, I'm sorry to say that our 10years of premium account relationship might end soon.
30 people found this review helpful
vlad lintes
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App remains stuck in login screen. Also, if this happens, there is basically no other way of activating a profile. This has started happening once my request of onboarding another company was approved. My existing profile got deactivated. PS: Thank you for your message. Still having issues with the app. I managed to configure my profiles, still, now again, the app remains stuck when launching. I have a Samsung S10, Android 12
7 people found this review helpful
Raiffeisen Bank Romania
February 15, 2024
Hello! Thank you for your feedback! Please send us more details about the situation by e-mail to online@raiffeisen.ro. Our colleagues will come back with additional details as soon as possible