РЖД Пассажирам билеты на поезд

4.4
321K reviews
10M+
Downloads
Content rating
Everyone
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About this app

The official application of JSC "Russian Railways" for the purchase of train tickets for long-distance trains and suburban trains with no extra charge. “Russian Railways Passengers: train tickets” will help you not only choose a route and buy a train ticket without additional fees, but also get on the train without printing a ticket, get useful information about the available services at train stations, find out if the train you are going to be late meet, etc. At the moment, the possibility of buying tickets for commuter trains is valid for 18 regions, in the near future it is planned to launch this functionality for all commuter trains.
Updated on
Sep 3, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
316K reviews
Fulva Amanita
August 18, 2024
Disgusting App's translation to the English, and mostly no translation to the Chinese. Numerous service names in boxes are not translated. The biggest problem that it's impossible to buy a junior ticket otherwise than to switch to the Russian. Absolutely unclear what does it mean the fare Full, Single or Regular Non-refundable unless you switch to the Russian. Such a poor translation of the most important transportation service sets negative feedback. Hire professionals to do the work.
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ОАО "РЖД"
August 19, 2024
The functionality of the mobile application is constantly being improved thanks to the comments and suggestions of our users. We will forward your comment to the responsible department so that it will be taken into account when developing new versions of the application.
Marina Fomina
June 18, 2023
Frustrating experience. I didn't find an option to buy two tickets simultaneously. Have to book one ticket, then go back to search, then buy another ticket (hoping noone bought the sit next to the first one). Also I had passengers saved in my RZhD account on the website. Somehow although I logged on to my account in this app, my saved passengers didn't showup. I had to save their passport details once again. So frustrating... I'm not even talking on how difficult it is to log in to РЖД website..
18 people found this review helpful
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ОАО "РЖД"
June 19, 2023
For suburban destinations, you can issue only one ticket per order. Up to four tickets can be issued in one order for long-distance routes. Unfortunately, this is a limitation of the service. Work on the convenience of the application is underway.
Lee Bradley
November 16, 2020
As Pavel has already pointed out this app will not accept foreign Passport Numbers. I tried with my passport number, I tried with country passport code GBR and my passport number, I tried scanning my passport with the built-in option and got a prompt stating it was not a Russian Passport. At the stage where I enter all my document details and select them I get the message 'The document does not correspond to the specified age or tariff' of course all my details are correct. Oh, and I tried it with with language interface in English and Russian. A shame as I would use it if I was able to actually purchase a ticket.
16 people found this review helpful
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ОАО "РЖД"
November 16, 2020
We are sorry for the problems. Please specify on which route you are trying to purchase a ticket with a foreign passport?

What's new

• Добавлена возможность отслеживания билетов в поездах, в которых остались свободными только места для маломобильных пассажиров;
• Добавлена возможность просмотра карты доступности вокзала;
• Добавлен сервис видеоконсультации для инвалидов по слуху (на русском жестовом языке);
• Добавлена возможность оформления билетов с использованием ВТТ в дальнем сообщении для детей, имеющих основным документом свидетельство о рождении РФ;
• Внесен ряд незначительных, но важных исправлений.

App support

About the developer
RZHD, AO
mobileapps@rzd.ru
d. 2/1 str. 1, ul. Novaya Basmannaya Moscow Москва Russia 107174
+7 916 505-79-13

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