
Fulva Amanita
Disgusting App's translation to the English, and mostly no translation to the Chinese. Numerous service names in boxes are not translated. The biggest problem that it's impossible to buy a junior ticket otherwise than to switch to the Russian. Absolutely unclear what does it mean the fare Full, Single or Regular Non-refundable unless you switch to the Russian. Such a poor translation of the most important transportation service sets negative feedback. Hire professionals to do the work.
7 people found this review helpful
The functionality of the mobile application is constantly being improved thanks to the comments and suggestions of our users. We will forward your comment to the responsible department so that it will be taken into account when developing new versions of the application.

Marina Fomina
Frustrating experience. I didn't find an option to buy two tickets simultaneously. Have to book one ticket, then go back to search, then buy another ticket (hoping noone bought the sit next to the first one). Also I had passengers saved in my RZhD account on the website. Somehow although I logged on to my account in this app, my saved passengers didn't showup. I had to save their passport details once again. So frustrating... I'm not even talking on how difficult it is to log in to РЖД website..
21 people found this review helpful
For suburban destinations, you can issue only one ticket per order. Up to four tickets can be issued in one order for long-distance routes. Unfortunately, this is a limitation of the service. Work on the convenience of the application is underway.

Azat Ibrahim
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Why can't you take a screenshot? Are my tickets classified information or what? UPD: the cell coverage along the route is awful, no matter what carrier you are on, and the app is closing now and then. When an inspector check my ticket, I need open it again and download the ticket, which is impossible if there is no network as you understand. I would overcome it if I were able to take a screenshot, but you commuter ticket policy is overly stringent.
8 people found this review helpful
The application implements ticket caching. After opening the ticket once with internet access, the barcode will be stored in the phone’s memory and will be available for presentation on the train.