![](https://play-lh.googleusercontent.com/a/ACg8ocKk9e6ipiTMh46Lu-CICn7qjY88gEvFRV-j3P-48tnpqIrtxg=s32-mo)
Anees Ashraf
Any one going hajj or umrah, please pray this app is improved! When fingerprint processing fails, give a useful and accurate explanation and suggestions. Not a code and a button to copy it. When we scan finger prints. Ask for one finger at a time. Process one finger at a time. Save data step by step. Allow us to retry the step that failed alone. Not fail everything and tell us nothing.
26 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocIPT5fuOP4dUBpmxw-RV9B0FEJap0VOz33eZWQBONYKQJLElA=s32-mo)
Heru Ajung
I've been trying for more than 2 weeks to register and always fail. First, take a facial photo, have followed the instructions but it is still difficult to succeed. secondly, scanning fingerprints is the most difficult part. It took more than 2 weeks for me to successfully do a fingerprint scan. At the end of the submission process, an internet connection check error always appears, I have changed various providers, still the same error. and to this day I still fail to register. SUCK!!
200 people found this review helpful