
ChuckAnn D
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If I could give it zero stars I would. It's completely broken. Access denied. Put in a tech support request & received an acknowledgement but that's all. App used to work then suddenly it didn't. It has been rendered useless. I forced stopped, deleted cache & data, deleted the app, restarted phone several times. It's the only way the vehicle can be remote started & I need to leave my dog in the vehicle for a few minutes when we're traveling. So this is a huge inconvenience for me.
68 people found this review helpful
Volvo Cars
October 15, 2025
Dear customer, we’re truly sorry to hear about this experience and the inconvenience caused. We understand how important it is to rely on the app’s functionality, especially for remote start. Please contact our support team so we can assist you directly: https://www.volvocars.com/support.

Shane Howell
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Works well when it lets you log in, which is only 10% of the time. Other 90% is either being told your login info is wrong (it's not) or it just hangs in the Signing in screen. I had to delete/reinstall the app AND reset my password just to get it to let me back in, even though my PW never changed... Update 2023... Just as terrible. It can easily tell when the car is in use or not but starting it remotely, even standing right beside it, is next to an impossible task for Volvo. Update 2025: same.
109 people found this review helpful
Volvo Cars
November 29, 2021
Thank you for your review. This issue has been brought to our attention and a fix will be introduced in the coming releases. We apologise for the inconvenience and we hope the app will meet your expectations shortly.

Nancy Stokking
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I find it hard to renew this APP when it expires. I have had BMW'S before I got my Volvo. BMW charges for certain things, like Traffic etc. But, once it expires you still keep Remote access and all functions to lock, remote start. For a brand to be one of the safest something at least like locking and unlocking doors without APP should be standard just for safety. I will get an Adapter and use Android auto instead of renewing.
1 person found this review helpful
Dear Customer, Thank you for your feedback on the renewal process and essential features. We appreciate your input regarding access to safety functions. For further assistance, please contact our support team via the in-app option.