NUHS App

National University Health System Private Limited

About this app

The NUHS App is a mobile healthcare app solution that aims to empower, engage and enable patients to manage and take charge of their health. Developed by the National University Health System (NUHS) and Synapxe Pte. Ltd. (formerly known as Integrated Health Information Systems Pte Ltd), users will be able to access health information and services across the following NUHS institutions:
• National University Hospital
• Ng Teng Fong General Hospital
• Alexandra Hospital
• Jurong Community Hospital
• National University Polyclinics
• National University Heart Centre, Singapore
• National University Cancer Institute, Singapore
• National University Centre for Oral Health, Singapore
• Jurong Medical Centre

Patients will be able to:
• Manage their appointments and receive notifications for appointment reminders
• Register on the go and check their queue status
• Request for medication refills or top-ups
• Purchase and download their medical reports directly from the app
• View and make payment for outstanding bills
• Access the app using biometric data such as fingerprint and facial recognition
• Link to ‘MyInfo’ in Singpass for a more convenient set up of ‘My Profile’
• Pre-fill appointment and medication request forms with their contact details once ‘My Profile’ has been set up
• Enable caregiver consent to access functions of the app
• View health records such as lab test results, immunisation and prescription records
• Obtain recommendations on health screenings and vaccinations based on their demographics and health status
• Interact with the chatbot to obtain information on clinic operating hours and other commonly asked questions

NUHS App uses Google Fit and HealthKit to access health information via your health devices.

Ratings and reviews

I don't understand why NUH forced users to use this app. The previous booking system was better since you didn't have to do everything on a tiny phone screen. Worse, not every person has a smartphone. Now, if you can't make an appointment on the app (such as when there are the all too frequent connectivity issues), a team assigns you a time and date, then mails you the details. No consideration for your schedule though. Please just allow online appointment management.

I like the app and it has done well, but it always seems that my records are incomplete or just gone missing. I have several physio letters that just don't exist anymore, and medical records stored here aren't complete. I had a surgery done in public hospitals, with memos and diagnosis made, but just not stored in this database. I had allergies test done in NUH that is just missing from my files. it's the random gaps in info that I don't understand. pls reach out if you are keen to find out.

Everytime when i feedback, no one got back nor would there be any improvement. The app always hang and kept loading and loading, where i have to install, uninstall several times. NO use asking users to give you more information because app developer doesn't improve at all. Sometimes it works, sometimes it doesn't. Cross fingers whenever u want try use to access. Otherwise, call in would be faster.

What’s new

Bugs fixes and enhancements.
For more info, please visit https://www.nuhs.edu.sg/patient-care/nuhs-app