
Toh Szegee
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I discovered that most of the time the app could sync with the tracker if I power off the tracker and then power it on again. If that doesn't work, I go to phone settings, force-stop the app, and then open the app again. Otherwise, the app will mostly be stuck on the stage of syncing, with the circle spinning endlessly...
15 people found this review helpful

Zila Afya
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lousy. I actually bought fitbit just so i can pair with this app. But after all the trouble shooting ive done. it doesnt sync. Despite saying its "paired" the fitbit acc and watch can sync well with steps and all. but 365 has no steps. when clearly ive hit 12000 steps and above for the past few days. dissapointing. Updated The app is a lil better now. Needs to sync a few times then the steps can be registered.
33 people found this review helpful

maggie saw
All of a sudden,I can't login at all. Every time after I login, it logs me out saying that for security reason, it does so when the account has been inactive for a while or when login from a different device. Not true at all in my case. I always login to the app every week. Have uninstalled and installed, still no use. Can't scan code to earn points too. Any solutions??
2 people found this review helpful