Rakuten (Wuaki) did have lots of positives. A large catalogue, plenty of playback options, a relatively limited but improving range of UV titles, Chromecast, support staff who engaged with you, and they seemed keen on developing. It was the UV support that was absolutely key though. If a title doesn't come with the UV safety net then the chances are Google get my business unless there are ridiculously good deals to be had, so it was already Wuaki's weakness. So I was a bit surprised to discover UV support had been withdrawn a month or two after it happened and without so much as a courtesy email. So that leaves me with a handful of titles I am unlikely to be adding to too often.
Good catalogue and easy to navigate
Would be better and higher rating if: rental period was similar to other rental companies who give 30 days to view. If what is offered is consistent such as offering a video to find it is only for purchase, no rental option, options need better labelling. Many video rental companies are around now with prices similar and Rakuten is falling behind.
Recent update fails to connect properly to Chromecast
It keeps restarting and losing it's place. It's driving me mad. Imagine you're 10 mins into your favorite show, bam, restart. Mess around restartings and adjusting back to place. Only to get another 5-10 mins. My enjoyment of said favorite show, the only reason I am using this app, is rather dimisinished by, frustration, then anger, the pure rage. This needs sorting.
Keep getting failed to launch application when trying to cast it to my chromecast. Don't have any other issue with other apps and casting. Rented a movie and can't even watch it through my chromecast! So disappointed
Thanks for your reviews! We keep working to improve the app. If you find issues please contact us so we can investigate and help with it!