HSBC Taiwan

HSBC

About this app

Keeping your device secure: HSBC recommends that you only install apps from official app stores or install your own anti-malware software to protect your mobile device. You should decline pop ups, messages or emails containing links asking you to download an app, as it may be an attempt to install harmful software on your device.
Mobile banking app will collect and store the device identification code for security and verification purposes, and users install this app will be deemed to agree these relevant terms, for more information, include the permissions required from this app, please refer to: https://www.hsbc.com.tw/en-tw/ways-to-bank/mobile/
You can now enjoy a secure and convenient mobile banking experience with:
• Account Overview: view your accounts at a glance
• Move Money: foreign currency exchange, local currency transfer to HSBC or other domestic accounts, and payments for HSBC credit cards
• Soft Token: generate a security code for online banking logon or transaction
• Payee Management: view, add and delete payees
• Wealth Dashboard: track your investments in one place
• Equities Trading: invest in overseas stocks/ETFs anywhere, anytime
• Unit Trusts Trading: compare and invest in funds to maximize investment potential
• Manage Devices and Security Settings
• Log on with biometrics or 6-digit PIN
• Optimised for accessibility
For mobile banking services, please download HSBC (Taiwan) app.
For credit card services, please download HSBC Credit Card app.

Important information:
This App is provided by HSBC Bank (Taiwan) Company Limited (“HSBC Taiwan”) for use of existing customers of HSBC Taiwan only. Please do not download this App if you are not an existing customer of HSBC Taiwan.
HSBC Taiwan is regulated in Taiwan by Central Bank of the Republic of China for Banking services and investment activities.
Please be aware that HSBC Taiwan is not authorized or licensed in other countries for the provision of the services and/or products available through this App. We cannot guarantee that the services and products available through this App are authorized to be offered in other countries.

Ratings and reviews

Adding a solution to be able to log in on the website without the app would help a lot and also adding the full functions of credit cards instead of requiring a separate web-only login and platform. Furthermore, please allow Global Transfers via the app, so inconvenient to be forced to use the website every time

Having used both the Hong Kong and Taiwan versions of the HSBC mobile banking app, I am quite shocked to find so many functions available in the Hong Kong version missing in the Taiwan one. Most importantly, I am unable to capture my screen after a fund transfer, an inconvenience one could easily imagine. There is much room for improvement; please address these issues promptly.

International payee are not available on the app It is not possible to add them... You cannot manage or open term deposit. No credit card services. Existing HSBC credit card payee is not visible. What's the point of this app if most functions are not available ?

What's new

To enhance your mobile banking experience, we’re constantly improving our app. This update includes:
• Support new OS release
• Bug fixes and minor enhancements to existing features
Thank you for your support