
Lavinia Badita
App is working terrible, I literally can't buy the shoes I want. I added them to my favorites list multiple times and they keep disappearing. When I go to cart and try to pay, it signs me out and then in again on it's own, but the payment/delivery screen doesn't appear. It also promised a 60 lei discount for first order but that's not applied. I think I'll just give up, if not even placing an order works properly I don't want to know what can further go wrong...
5 people found this review helpful
Thank you for bringing this to our attention and we apologise for any inconvenience or frustration this may have caused. Our development team have addressed the problems you've encountered, and the fixes are available in Version 4.0.20. Please update to the latest version to improve your app experience.

Sonia Castro
It's a frustrating app to use, always freezing, stopping, I order something and a few seconds later,it disappears from the shopping bag, it's been like this for a long time, so,it angers and frustrates me, so, I, sometimes, just leave it and go somewhere else to shop.And I love NEXT, their fashion, their furniture, everything is beautiful, the only issue is the app,please, repair it or change it,it would be much better
2 people found this review helpful
Thank you for bringing this issue to our attention and we apologise for any inconvenience or frustration this may have caused. Please contact us at nextappenquiries@next.co.uk confirming the issues you are experiencing so we can get these details passed on to our development team to investigate.

Amreen Khan
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There's no proper description of the item in clearance either. when you filter items or sort them in clearance sometimes a bunch of things dont show up that you know should. edit: the whole reason I favourited those items in the sale was so I could quickly buy them before they go out of stock. Edit: again they disabled favourites during the sale preventing customers getting a discount on items they already liked. seems like its on purpose so you cant save things and wait for them to go on sale
16 people found this review helpful
We're sorry you're not happy with the app at the moment, we are working in the background to constantly improve speed, performance and user experience, so please bear with us.