Telepass

Telepass

About this app

In addition to the toll, Telepass is now a world of digital services to move you in an easy and smart way. From RC Auto to managing your deadlines, your expenses and your vehicles, the Telepass App is designed to simplify your every move in and out of the city.

Over 1 million people are already using it, join us too.

Travel on the highway without queuing
- Receive your Telepass Device for free
- Pay the toll without queuing

Insure your car and your travels
- In the "Insurance" section you will find all the solutions to move safely and securely at any time of your day.
- You can request an RC car quote and choose the most suitable one and get your car insurance policy in seconds
- You can activate the Roadside Assistance service 7 days a week and 24 hours a day wherever you are in Italy and in Europe
- And protect you and your family on trips, commutes and days in the snow
- All directly in the app, without appointments or files

Keep an eye on deadlines
- With the Memo Service you can check the deadlines for road tax, motor liability insurance and overhaul at any time and at no cost
- Confirm or modify the plate and the service will be immediately active on all associated plates

Manage your garage
- Add or remove your vehicles
- Associate them with one or more Telepass devices
- Activates or deactivates Area C of Milan or the Pedemontana

To get updates on news, promotions or just to better understand how it works, visit the website www.telepass.com, we are waiting for you!

Ratings and reviews

Horrible registration, takes forever, andbthe customer support wasn't helpful... very disappointing...

1.) The UX is awful. After login I always receive this message that the contract is not associated ("Non e stato ancora associato un contratto. Per favore, riprova piu tardi"). Similar is the experience with the website and the app Go by Telepass. If at least the movements could be seen, would be great. You cannot do anything after the login. There were comments about this issue at least one year ago. Why hasn't this issue been solved yet ?! 2.) Regarding the support. When you open the support web page you have two options: - You already have a contract? Write us here. - You are not a customer? Contact us now. Being a customer I tried using the first option (You already have a contract) since I have a contract. The form opens and asks for the fiscal code (codice fiscale). As a foreigner not having the Italian fiscal code, I cannot provide it. Two solutions: either leave this field optional or provide a dropdown with the list of countries. If you select a country different than Italy the fiscal code is not mandatory. After calling the support, I was told to use the second option (You are not a customer). Which is also not correct and confusing. Overall it is a mess and it hasn't be well analyzed. Hope this feedback will give a very good insight in what needs to be fixed and fixed asap. No workarounds should be provided, but the app should be fixed. As soon as you fix it, I promise to provide a much better rating. I wish you a very good service and not frustrated customers.

It's missing the double factor authentication

What's new

Con questo nuovo aggiornamento dell'app si vola!

Telepass aggiunge alla sua offerta di treni, pullman, traghetti e city mobility anche i voli. Scegli il più economico e confortevole per raggiungere la meta che vuoi e prenota direttamente in app. La città e le strade italiane non ci bastavano, volevamo portarti in capo al mondo!