
Михаил «muxhax» Петушков
After recent update I am not able to open and use application. It shows me vpn error ("disable you vpn and try again"). However, VPN is switched off, VPN is not used, app denies access to functions. I tried on different networks (wi-fi, cellular) - with same unluck, app stopped working. I didn't touch settings (location permissions and similar), I didn't touch app except installed that update, that broke everything. I ask you to tell your programmers-developers to rollback this ominous update.
KAPITALBANK, AKSIYADORLIK TIJORAT BANKI
January 5, 2026
Good fternoon. We are sincerely sorry that you have come to this conclusion. To clarify, please send more detailed information to our email customer_support@kapitalbank.uz or call (71)200-15-15.

Sergey Igushkin (h0tk3y)
- Flag inappropriate
- Show review history
The app has crucial bugs, like not being able to download a document produced in a bank operation that you paid for. The app just crashes when you try. I had to ask them to send the docs by email, and that was a multi-step quest in which I failed, as they never actually sent me what I needed. Also you cannot get bank statements for the current year through the app, and you cannot contact support.
3 people found this review helpful
KAPITALBANK, AKSIYADORLIK TIJORAT BANKI
September 11, 2025
Good afternoon! Thank you for your feedback. We would like to resolve your issue here, but we cannot do this in the feedback format, as personal data will be required. Please write to our email customer_support@kapitalbank about this.uz or call the Kapitalbank JSCB support number 1340 or (71)200-15-15.

reza shafaghi
- Flag inappropriate
- Show review history
After recent update I am not able to open application. It shows me vpn error. I removed and installed again but still not working.
1 person found this review helpful
KAPITALBANK, AKSIYADORLIK TIJORAT BANKI
December 25, 2025
Hello! Thank you for your feedback. We would like to solve your problem here, but we cannot do this in the feedback format, as personal data will be required. Please write to our email customer_support@kapitalbank about this.uz or call the Kapitalbank JSCB support number 1340 or (71)200-15-15.