
Vincent Lauria
I don't think anyone who sits on the product side actually uses the app for mobile pay. It has two things that slow you down. First it asks for your fingerprint twice to pay by QR code (just before, and just after, once should be enough) Second, it puts a drop down notification on the successful payment page, but every vendor in Vietnam wants to take a picture of the success screen without the it. They usually hit the notification away, but sometimes that clicks through and you navigate away.
13 people found this review helpful
VIETNAM TECHNOLOGICAL COMMERCIAL JOINT STOCK BANK
March 18, 2025
Thưa Quý khách, Techcombank rất tiếc về những bất tiện mà Quý khách đã gặp phải trong quá trình sử dụng dịch vụ. Trường hợp cần hỗ trợ kịp thời, Quý khách vui lòng liên hệ Hotline miễn phí 1800 588 822 (trong nước) hoặc +84 24 3944 6699 (quốc tế) hoặc gửi yêu cầu về hòm thư : call_center@techcombank.com.vn nhé!

Nguyen Pham
- Flag inappropriate
- Show review history
The app is terrible. The balances and saving account aren't displayed correctly. i once had to contact customer service to get them updated manually. Now, this error happens again. unfortunately, I am not in vietnam to be contacted by vietnam number. And we can not fix it thru Gmail or any. Just no solution! Omg, which year are we in?
VIETNAM TECHNOLOGICAL COMMERCIAL JOINT STOCK BANK
June 14, 2026
Chào bạn ,
Techcombank rất tiếc về những bất tiện mà bạn đã gặp phải trong quá trình sử dụng dịch vụ.
Ngân hàng xin ghi nhận đóng góp của bạn và cảm ơn bạn đã luôn đồng hành cùng Techcombank

Duong
- Flag inappropriate
- Show review history
Ok app until encountering login issue with no clear solution from the support service. They simply asked me to change my phone without trying to troubleshoot the issue. After I called twice and persuaded them to do sth with my app & account, they agreed to try reseting my device connection and asked me to check if that would resolve the issue. Will update this review if their solution works; otherwise, I'll have to switch to another bank because it's no use with a bank app not working.
3 people found this review helpful
VIETNAM TECHNOLOGICAL COMMERCIAL JOINT STOCK BANK
March 3, 2026
Chào bạn ,
Techcombank rất tiếc về những bất tiện mà bạn đã gặp phải trong quá trình sử dụng dịch vụ.
Nếu bạn tiếp tục gặp sự cố, bạn vui lòng liên hệ tổng đài miễn phí 1800 588 822 (trong nước) hoặc +84 24 3944 6699 (quốc tế) hoặc gửi yêu cầu về hòm thư : call_center@techcombank.com.vn để được hỗ trợ và tư vấn chi tiết nhé