4.5
406K reviews
10M+
Downloads
Content rating
Everyone
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About this app

The FNB Banking App embraces the future of help and our new look and feel will do just that
Some features to look out for:

Simple straight-forward navigation – We’ve added bottom navigation to make it easier to find what you need, when you need it.
Switch users easily – Multiple profiles? No problem! Switch seamlessly between different user profiles by selecting profiles located on the bottom navigation and then select “switch user”.
Introducing the Action Panel – Bringing your banking features front and center, like payments, transfers, my cards, and cash withdrawals.
Chat Pay – A revolutionary new feature called Chat Pay that allows you to pay any FNB customer via a simple chat, all within FNB’s secure ecosystem giving you peace of mind that the person you are paying has been verified and approved. It’s that simple.

What is Pay?
We have renamed Payments to Pay. This feature will provide you with access to categories within payments such as pay, receive, pay bills, payment settings, and payment history.

What is Secure Messaging?
Chat to other FNB/RMB customers securely on the App by granting access to your contact list. Features within Secure Messaging include Chat Pay, voice notes, attachments, share location, etc.
Updated on
12 Jun 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 10 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
400K reviews
A Google user
14 January 2019
I don't like the flow of the app. Back button on phone exits the app instead of just returning to previous section. The customer service line connects but nobody is there so my airtime gets used but I don't get through to talk to anyone. It's also near impossible to get through to actually speak to someone and not get an automated response. I can't use this app unless it is to check my balance so it is useless to me.
140 people found this review helpful
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FirstRand Bank Limited.
16 January 2019
Hi Ilona I apologise for the inconvenience caused. Please send me your ID & contact details to rbjacobs@fnb.co.za so I can have the team discuss your concerns. Kind Regards RB Jacobs
Rudolf Grobbelaar
08 January 2022
Was a good and easy app to use. Now my accounts are all piled in to one section. Clerk told me that my phone was not verified, we checked and it was verified. My accounts are all still bunched together. Also Stupid that you cant turn off the popups or whatever it is that comes up when you log in, would much more prefer to just get to my accounts when login in, instead off pressing "got it" first. Make it the user's choice
242 people found this review helpful
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FirstRand Bank Limited.
09 January 2022
Hi Rudolf, we apologise for any frustrations caused, please email us your ID and contact details at rbjacobs@fnb.co.za so that we may reach out and have your concerns addressed. RB Jacobs
Remone Naidoo
01 June 2024
This banking app crashes constantly, and almost every action is slow or results in a crash. I've used other banking apps, and this one is by far the worst. Additionally, having an excessive number of icons or options doesn't make it easier for customers to understand; it actually makes it more confusing. Focus on providing concise and effective functionality. Please avoid suggesting basic support responses such as clearing the app cache or restarting the phone. The problem lies within the app😂
36 people found this review helpful
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FirstRand Bank Limited.
03 June 2024
Thank you, Remone. We appreciate your feedback and will share it with our developers. RB

What's new

Bug fixes and performance improvements